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I've also experienced this. It seems to be an issue with the distance between the devices - it's very limited - only a few feet. I have also had to reset the Bluetooth on my smartphone a couple of times (power-cycle smartphone).
Sorry, there was a problem. Please try again later.An update to the Garmin Drive app has recently released. Please endure that the dash cam and Drive app software is current. More in depth troubleshooting steps can be found here: https://bit.ly/37HI5sh
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