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Please check out the FAQ I've linked to below. If you still need help, please reach out to our technical support team, which I've also linked to below. FAQ: https://support.garmin.com/support/searchSupport/case.faces?caseId=%7B1523cad0-34d1-11de-76c5-000000000000%7D Support contact info and hours: www.garmin.com/support Thank you. -JPK
Sorry, there was a problem. Please try again later.I have the same problem - noting that the charger that came with this expensive GPS is not compatible. I bought this for the traffic. Why should I spend another $70.00 to use the feature that I thought I was getting.
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