A:AnswerHi there! Thanks for asking. We appreciate your loyalty to GE Appliances and we'd be happy to help with your question. We highly suggest looking at the installation instructions for this microwave.. As long as the opening has the necessary dimensions, it should make a great replacement. Both models are very similar in size and we think this unit (JVM3160DFWW) is an excellent choice. Hope this helps! -Sylvia@GEA
A:AnswerHey there! We appreciate your interest in this wonderful microwave. We’re happy to let you know 15 amps is what is required for this unit. If we can answer any additional questions, please let us know. -Gina@GEA
A:AnswerHello. Thanks for reaching out. We're sorry to hear that the numbers only partially light up. We understand the inconvenience, and we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose, provide a cost estimate and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We are confident that one of our techs will be able to help, and should you have any additional questions or concerns, please reach out to us.- Kianna@GEA
A:AnswerProbably a blown fuse inside the unit . You might be able to find youtube video on how to replace the fuse. If that doesn't work then you have a bigger problem. I had an older model similar to this one it also went out i Replace the fuse but it immediately blew.
A:AnswerHey there, thanks for the interest in our microwave! The overall depth does not include the handle. If you have any other questions, reach out at any time. We'd love to see you in our GEA family! - Guy@GEA
A:AnswerHey there, we appreciate you reaching out to us and we're more than happy to help. We first wanted to let you know that all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We just suggest using the mounting bracket of your new microwave as these are model specific. With that said, we believe the following models would make great replacements: JVM6175BLTS, JVM6175DKBB, and JVM3160DFBB. We're hoping this helps and we're wishing you the best. Let us know if you need anything else. - Guy@GEA
A:AnswerHi there, thank you for the question. We are happy to let you know that this microwave can be installed with a recirculating venting option. It does require a charcoal filter under parts number WB02X35687, which is included with your microwave. This filter should be replaced every 6 to 12 months. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
A:AnswerYes hardware included. Have to be very careful with upper paper template to line up the holes for the top two bolts. Need a helper to hold up while too bolts are installed. Otherwise fairly easy install.
A:AnswerHello- Thanks so much for checking with us. We are happy to help! The screw hole used on the mounting plate will have 3/4” from the bottom of the plate so that the screw will fit into the 16” drywall insert. We hope this is helpful! If you have any additional questions, please reach out to us directly. We are here to help! Joyce@GEA
A:AnswerHello. Thanks for reaching out! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA
