Questions & Answers

Q: QuestionExactly where is the hole for externally venting this unit located? On my existing unit the outside hood is centered to microwave and down from top about 2". Thanks.

Asked 7 years ago by Anonymous.

• A:Answer Hi - Thanks for choosing GE! The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). We suggest to view the Quick Specs and Installation Instructions at the following links (Quick Specs): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - (Installation Instructions): http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - You can also view the top/rear wall template: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-41080.pdf - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionFor the 2 screws already holding the mounting bracket to the microwave once taken out of the box, do you reinstall these 2 screws after you remove the bracket to stick on the wall? Or do you leave those 2 screws off the back of the microwave?

Asked 7 years ago by Steve.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Steve- Thanks for choosing GE! You will not need the 2 screws for mounting the bracket to the wall. They are simply shipping screws and can be discarded. You will use toggle bolts and wood screws as indicated in the Installation Instructions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhich GE models will fit in the same brackets as model JE1860WH04? Thanks.

Asked 7 years ago by jnequest.

• A:Answer Hi jnequest- We certainly appreciate your loyalty! Trim Kits are not interchangeable. A trim kit consists of the trim frame, as well as an upper, lower, and rear duct that attaches to and encases the microwave inside the cabinet cut-out. It is important to only use the trim kit designed for that model. The comparable model is GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLWW. It is compatible with GE® Required 27" Built-In Trim Kit JX7227DLWW and GE® Required 30" Built-In Trim Kit JX7230DLWW. We encourage you to view the Quick Specs at the following link for cabinet cutout dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI’m replacing a model jvm617SF1SS. The fan noise on both speeds are very loud. Would this model be the same noise level?

Asked 7 years ago by Curious.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes, this oven had noisy exhaust fans. Actually, it is noisier than my old 2007 GE Profile oven.

  Answered 7 years ago by Mo143Verified Purchase

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Q: QuestionWill this model be a similar replacement for JVM1870SF02?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello, Thank you for checking in with us. This model would be a good replacement for the JVM1870SF02. Have a good day. Sadie@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this new model have the exact same mounts and dimensions as my old model GE Spacemaker 2.0 Profile model number JVM2070CH02 ? Thanks, Scott

Asked 7 years ago by Anonymous.

• A:Answer Hi - We certainly appreciate your loyalty! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. GE Profile JVM2070CH02: Approx. Product Dimensions 29 7/8"W x 16 11/32"H x 15 7/16"D. GE® JVM3160DFCC: 29 7/8"W x 16 1/2"H x 15 1/4"D. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. You can view templates at the following link: http://products.geappliances.com/appliance/gea-specs/JVM3160DFCC - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the normal life span of the mircowave model jvm1540?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi- Thanks for choosing GE! It is not possible to determine the product failure rate, lifespan , life expectancy, or life cycle of an appliance, even an approximate age. There are many variables involved, like: frequency of use, type of use, location of appliance (ex. high humidity; near the ocean; etc.), care, and maintenance. The result of thorough research and rigorous testing, our microwaves are designed for years of dependable performance. Even the best appliances don't last forever. So how to know when to repair or go ahead and replace. See the following link- REPAIR VS. REPLACE: THAT'S THE BIG APPLIANCE QUESTION: http://www.geappliances.com/ge/lifestyles/repair-vs-replace-appliances.htm - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan this be vented out the top?

Asked 7 years ago by rlb.

• A:Answer Hi rlb- Yes, the over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside rear exhaust (horizontal), *Outside top exhaust (vertical), *Recirculating (non-vented). Check out the Installation Instructions for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs this a good replacement for the HVM 1540 DN 1WW - GE Spacemaker® 1.5 Cu. Ft. Capacity, Over-the-Range Microwave Oven ?

Asked 7 years ago by Bridget.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes it is more than comparable. All features on this microwave are great.

  Answered 7 years ago by KimmwVerified Purchase

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Q: QuestionThis is the 4th time it’s been looked at and the manufacture date is may 2014! Every time a tech has been out it’s been the magnetron... they come back and turns out it’s loose wiring... this is the 5th and final time it’s not working again... junk!!!!

Asked 7 years ago by Dj2loud.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Dj2loud - This is certainly not the evaluation we would expect to hear as we are committed to manufacturing quality appliances for our consumers. We would like to communicate with you directly and would like some additional information. Please contact us by email (GEAppliances.com) at the following link: http://www.geappliances.com/service_and_support/contact/ - We apologize for any inconvenience this situation has caused and look forward to hearing from you soon! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill this replace model number JVM1630 WB004? Will it be the same size for installation?

Asked 7 years ago by middle.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi middle- Thanks for your loyalty! Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy (JVM3160DFWW: 29 7/8"W x 16 1/2"H x 15 1/4"D - JVM1630WB004: 29 7/8"W x 16 15/32"H x 15 1/16"D). Check out the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI have a GE over the range microwave model # JVM1660WB 003. What is the current equivalent model to this unit?

Asked 7 years ago by Laurie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer I LIVE IN DESTIN, FLORIDA....ONLY ONE BEST BUY HERE.. THERE WAS ONLY ONE MODEL THAT WOULD FIT MY OPENING...NEW UNIT 29/58 X 15 1/2 NONE OF THE OLD HARDWARD IS USABLE....A NEW TEMPLATE IS PROVIDED....ALL YOU NEED TO DO IS WATCH MEASURE YOUR OPENING AND THEN GO TO BEST BUY. I HAD ONLY ONE OPTION....THE GE THAT I BOUGHT SLID IN PERFECTLY. $ C0ST WAS $170.00 PLUS $125 INSTALLATION.....THEY TOOK THE OLD ONE. VENT IS MOSTLY OUT OF SIGHT...OVER THE DOOR. YOU NEED TO DO A FINGER SEARCH TO FIND IT. LOTS OF NEW STUFF OVER 25 YEARS....A GREAT EXPERINCE...AND A TURNTABLE. BEST BUY / GEEK SQUAD. I USE GEEK SQUAD FOR MY COMPUTER

  Answered 7 years ago by garyMANVerified Purchase

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Q: QuestionI recently purchased a GE model #jvm3160dfbb microwave. It had no mounting brackets with it and did match up to existing brackets. What to do ?

Asked 7 years ago by Jfw.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Jfw- Thanks for choosing GE. We are sorry to hear the mounting bracket was missing and encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. We look forward to hearing from you soon! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI NEED TO REPLACE JEB186ODM1 What Model do I need?

Asked 7 years ago by ROBROY.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi ROBROY- It's nice to hear from you! We certainly appreciate your loyalty. The comparable model is our GE Profile™ Series 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227DLBB. If installed in a cabinet, it is compatible with GE® Optional 27" Built-In Trim Kit JX7227DLBB and GE® Optional 30" Built-In Trim Kit JX7230DLBB. We suggest to view the Quick Specs at the following link for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: Questionwill it vent thru the top?

Asked 7 years ago by mrwcb.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes it is set up to vent through the top when you buy it. It can be modified to vent through the back as well.

  Answered 7 years ago by SandyVerified Purchase

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Q: QuestionDoes the microwave come with wall mount plate and venting?

Asked 7 years ago by Lydia.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes, it does.

  Answered 7 years ago by Mike

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Q: QuestionWill this replace (connection-wise and space-wise) the GE Spacemaker® 1.4 Cu. Ft. Capacity, 950 Watt Microwave Oven?

Asked 7 years ago by jamshelbec.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi jamshelbec - We certainly appreciate your loyalty! Yes, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. We suggest to view the Quick Specs for more details including dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Check out our GE® 30" Free-Standing Electric Double Oven Convection Range JB860SJSS. GE double oven ranges allow you to cook two different dishes at two different temperatures at the same time. All GE double ovens feature convection for even cooking results. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI am contemplating purchasing your GE Over-The-Range Microwave model JVM3160RFSS. I note that the DEPTH measurement for this model is 15.25 ". Does the Depth measurement include or exclude the Handle of the microwave?

Asked 8 years ago by Educator.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer depth measurement excludes the handle

  Answered 7 years ago by eagleVerified Purchase

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Q: QuestionLooking at JVM3160RFSS vented to the outside. Is this the most powerful microwave vent? If not ,what do you recommend with the same dimensions?

Asked 8 years ago by Tom.

• A:Answer Hi Tom- JVM3160RFSS has a two-speed, 300-CFM venting system. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS with four-speed, 400-CFM venting fan system. It also features SENSOR COOKING CONTROLS- Automatically adjusts time and power for delicious cooking results, MELT FEATURE- Worry-free melting of butter, caramel, chocolate and cheese, DARK GRAY EASY CLEAN ENAMEL INTERIOR WITH STEAM CLEAN- Makes cleaning spills and splatters a snap. Thanks for choosing GE. Enjoy! SUEatGEA

  Answered 8 years ago by GE Answers

  
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