Questions & Answers

Q: QuestionCan the surface light - the light underneath, be programmed to turn on/off at a certain time....like on at 6am and off at 6pm?

Asked 4 years ago by SueB.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi, Good question! We appreciate you asking and we'd love to help. We found that this model does not have a programmable surface light and must be turned on/off manually. Thanks for asking! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI am needing to replace a GE over-the-range model DVM7195EKES microwave. Will the JVM7195EKES model be able to utilize the same mounting brackets?

Asked 4 years ago by chownow.

• A:Answer Hello, Great question! We thank you for your loyalty to GE Appliances and we'd be happy to help. We do not recommend reusing the same mounting bracket. This model (JVM7195EKES ) will come equipped with a mounting bracket so there is no need to purchase one separately. We hope this information helps! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questioncan the GE 1.9 Cu Ft Model:JVM7195EKESSKU:5268800 be used to replace (a 24 year old) model JVM 1330 WW 004?

Asked 5 years ago by rich.

• A:Answer Greetings, We appreciate you reaching out and thank you for your continued loyalty! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model can be used to replace your current model. Let us know if you need anything. Stay well! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI CURRENTLY HAVE A GE XL1800 THAT HAS DIED ON ME. IM thinking of purchasing the GE 1.9, JVM 7195 SKSS. Do I need to be concern with adjusting vents or anything else? Dimensions seem like it will fit existing space. How about if I went with a 1.6 size?

Asked 5 years ago by MICKEY.

• A:Answer Hi there, We appreciate you reaching out and are happy to assist! All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So any over-the-range model will fit just fine in your current space. We hope this helps. Take care! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow often do your replace the filter and how expensive is it?

Asked 5 years ago by CasR.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi, Thanks for asking! We appreciate you reaching out to us about this model and we'd be glad to help. The charcoal/grease filter should be replaced every 6-12 months or when it is noticeably dirty or discolored. You can find instructions on how to change this filter using the link below: (Page 23) https://files.bbystatic.com/KyJEc%2F0V0livL%2F9EqXfSTQ%3D%3D/978f14a7-c87a-4bfc-9ab8-cb014f896ff8.pdf We hope this helps. If you have any further questions please let us know. Have a great day! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo you have the option of locking the turntable?

Asked 5 years ago by George.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black

• A:Answer No, but you can turn it off.

  Answered 4 years ago by Microwave

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Q: QuestionI have a GE model JE1650 in black that I would like to replace. It has its own cabinet frame . What model should I choose?

Asked 5 years ago by Tina.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello Tina, thank you for your question and for considering GE Appliances. In this case, we recommend model PEB9159DJBB as it has similar dimensions to your current unit and can be purchased with either a 27" or 30" Trim Kit. We hope this helps! Please feel free to reach out with any further questions. -Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the difference between GE model # GE JVM7195EKES & GE model # jvm6175ekes? Thanks

Asked 5 years ago by J.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi there - Thanks for showing interest in these two wonderful microwaves. The main difference between these microwaves are the size and features. Model JVM7195EKES is 1.9 cu. ft., has a steam cooking mode, the exhaust fan is 4-speed and 400-CFM. Model JVM6175EKES is 1.7 cu. ft., 2-speed exhaust fan, 300-CFM and sound volume control. We hope this helps. Feel free to reach out to us on social media if you have any other questions. Thanks! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, I need to replace my 2009 PVM1870DM3BB. What is the closest equivalent offered today? Need it in black.

Asked 5 years ago by TommyK.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer Hi there, TommyK - Great question! We found a comparable model that we believe will make a great replacement. We suggest checking out microwave model JVM7195DKBB. We hope this helps. Thanks so much for reaching out! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionI would like to replace a vent hood over a gas cooktop that is currently in a space that is 36" wide, with a microwave oven. I see that most are 30" wide? Is there a way to install this into the 36" wide space? Cabinets above that are 12" deep.

Asked 5 years ago by Patty.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hi Patty, thanks for your question! Good news, if you use the following filler kit, you can put this unit into a 36" wide cutout space: JX36BWW. Also 12" is the minimum depth that this unit's cutout space requires. We hope this helps! Stay safe. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhere is it made?

Asked 5 years ago by greg.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black

• A:Answer Hello greg! Thanks for your question. We found that this unit is manufactured internationally. Stay safe. Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this model come with a shelf? GE JVM7195dkbb

Asked 5 years ago by Cat825.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer Hello Cat825, thank you for your question. This microwave does not come with a shelf accessory. We apologize for any inconveniences this may cause. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – Chris@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionConvection cooking version of this model. Does it have the capability by another name?

Asked 5 years ago by Vinnie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi there, Vinnie! We appreciate you reaching out to us. We do not call convection cooking by any other term. We have an air frying feature, but it is not available in our over-the-range microwaves and it functions somewhat differently than convection cooking. We also offer our Advantium over-the-range microwaves which lists convection cooking as one of the 5 available cooking methods. If you have any further questions, feel free to reach out to us at our contact page. Keep in touch! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhich over the oven microwave replaces the JVM6175EFES. Color Slate. Need same dimensions to fit between cabinets and outside venting.

Asked 5 years ago by Mick.

• A:Answer Hi Mick! Thanks for reaching out to us and for your loyalty to our microwaves. We're happy to have you as part of the GE Appliances family. We found that model number JVM6175EKES would be a good replacement for your current unit. You can find this microwave online at this link: https://www.bestbuy.com/site/ge-1-7-cu-ft-over-the-range-microwave-slate/5268702.p?skuId=5268702 Stay safe! Emily@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionNeed to replace a Spacemaker XL Microwave oven Model JVM1460 with one having a comparable footprint. What model will provide an easy fit?

Asked 5 years ago by sharndon.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black

• A:Answer Hi sharndon - Thank you for reaching out to us and for your patience. We truly appreciate your interest in this over-the-range microwave to replace your current unit and are happy to help you with this! While you may see slight differences in the dimensions between models, all 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. This design is intended to make choosing a replacement microwave easy. - This model, JVM7195DKBB, would be a fantastic choice, and would also provide you with a larger interior capacity than your previous model as well as additional features! When replacing an over-the-range microwave, the mounting bracket and hardware included with the new microwave should be used since the mounting bracket is specific to each model. You can also learn more about the necessary mounting space for this model on page 7 of the Installation Guide, seen here: https://files.bbystatic.com/D8505xASz7TWU7wUCScjfA%3D%3D/71202a78-ffec-4fa8-acf8-bb8e16b55a36.pdf. - We hope that this information is helpful for you and are so glad to have you as a loyal member of the GE Appliances family. Please don't hesitate to reach back out to us if you have any additional questions about this replacement or installation. All the best! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionThe model number of our microwave is JVM7195DKWW so I ordered a filter for it. It would not fit in the front as shown in the manuel. It was way too short. The microwave we have vents out the front. Is there a different filter?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White

• A:Answer Hello, Thanks so much for reaching out. We're sorry to hear the filter you ordered does not fit. We can understand how aggravating that can be. The correct filter part for this model is WB02X35607. If you need further assistance, please feel free to contact us. All the best. Mike@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDo I need to purchase charcoal filters?

Asked 5 years ago by jamie.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It comes with a charcoal filter that will need to be replaced at some point.

  Answered 5 years ago by Rick

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Q: QuestionI have a JVM3670BF model and was looking for a replacement after 13 years. It seems that some models have trim kits that work in 36" space, but not all. What are my best options for a replacement? Thanks!

Asked 5 years ago by cjt19.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello cjt70, Thanks for reaching out to us! We appreciate your loyalty to GE Appliances, and we'd be happy to help you find a replacement microwave oven. We found that the model you're currently considering (JVM7195SKSS) will work as a compatible replacement. Based on the dimensions of your current model, we believe model PVM9179SKSS would work as well. Although they may seem a bit smaller, they both have an optional filler kit to make sure the appliance fits correctly. We have placed a link to this microwave oven, and the filler kit that is compatible with either model. (PVM9179SKSS) https://www.bestbuy.com/site/ge-profile-series-1-7-cu-ft-over-the-range-microwave-with-sensor-cooking-stainless-steel/5269000.p?skuId=5269000 (Filler Kit-JX36BSS) https://www.bestbuy.com/site/ge-36-over-the-range-microwave-accessory-filler-kit-stainless-steel/5707589.p?skuId=5707589 We hope this information is helpful, and we thank you for your loyalty to GE Appliances. If there are any more questions please reach out to us using the "Contact Us" link on our website or on social media. Take care! -Sylvia@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionDies this GE 1.9 Cu Ft Over the Rsnge Microwave have a control panel that’s illuminated when touched? If not please indicate what GE Micrwaves or other manufacturers have that feature? Thank you

Asked 5 years ago by JZ.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer No the panel does not illuminate when just touched so it can be read during the evening.

  Answered 5 years ago by AnonymousVerified Purchase

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