A:AnswerHello Kenny,
I am happy to help. The recommended refrigerator temperature is 37 degrees F. Temperature measurements in the fresh food and freezer compartments should never be made of the air. Air temperature fluctuates during defrost and during door openings.
When taking a temperature measurement in the refrigerator section:
The best way to measure temperature is to place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours.
When checked first thing in the morning the temperature reading should be between 34-42 degrees Fahrenheit in the refrigerator section and between -5 and +8 degrees Fahrenheit in the freezer section.
I hope this helps. Thank you for checking with us.
Lisa from GE Appliances.
A:AnswerHello kathy - this is Nancy at GE Appliances and I am happy to help you. This is a very nice refrigerator. Yes, it does offer the convenience of the snack pan. We apologize for any confusion in this regard. This refrigerator also has an automatic moisture control feature to help prevent moisture from forming on your cabinet exterior during excessively humid periods. I hope this helps! Thanks for checking with us!
A:AnswerHello Jim, This is Joyce from GE. I will be happy to help. We do not recommend installing a refrigerator where temperatures will go below 60 degrees Fahrenheit. At this temperature, the unit is less efficient and will continue to lose efficiency as the outdoor temperature decreases. At 32 degrees, there is no cooling capability at all. It is not recommended that refrigerators be used in unheated locations, such as garages, porches, or unheated rooms during periods when the temperature is likely to fall below 60 degrees Fahrenheit. We do not recommend installing a refrigerator where the temperature will exceed 110 degrees Fahrenheit. There is a possibility that operating the refrigerator in extremely high temperature could cause the oil to overheat and break down, thus damaging the compressor or sealed system.
There is a possibility that some harm could come to the compressor or sealed system by operating the refrigerator at temperature extremes. Below 32 degrees Fahrenheit, the oil could become thick and not circulate properly.
Above 110 degrees Fahrenheit, the oil could overheat and break down.
Refrigeration systems rely on the boiling of freon under pressure and heat. If the outside temperature is not sufficient, the freon will not boil to a vapor and no cooling will take place. Low temperatures can also fool the thermostat into thinking proper temperatures have been reached. This is true of the new CFC-free refrigerants as well. Thanks so much for checking with us. Have a good day!
A:AnswerHello Ron - this is Nancy at GE Appliances and I am happy to help you. Yes, a 17.5 cubic foot refrigerator would be considered a popular size refrigerator. I hope this helps!
A:AnswerHi Chris- Thanks for choosing our GE Series GIE18GTHWW! The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to
maintain the correct temperatures. For reference, see page 15 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60695-1.pdf - You can also view a video about normal operating sounds: https://www.youtube.com/embed/1KbRYkk5rWc?rel=0 - Temperature measurements in the fresh food and freezer compartments should never be made of the air. Air temperature fluctuates during defrost and during door openings. The best way to measure temperature is to place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning the temperature reading should be between 34-42 degrees Fahrenheit in the refrigerator section and between -5 and +8 degrees Fahrenheit in the freezer section for self-defrosting models. See the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19479 - View a short video regarding temperature control adjustments: https://www.youtube.com/watch?v=Fk8X4jsGNfg&list=PLX8_V2wHGuhkpF-Vd9FPuC6CqiPSUA7JY&index=8 -
If the refrigerator is not cooling properly, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this is helpful. Thanks for reaching out to us! SUE@GEA
A:AnswerHi Nana,
I am happy to help.
~Overall Depth 32 1/2 in
~Overall Height 67 3/8 in
~Overall Width 28 in
This unit takes Optional icemaker kit- IM4D. There would be an extra charge for the kit. Please check with your local Best Buy Store for delivery dates and financing. Thank you for your interest. Lisa from GE Appliances.
A:AnswerHello Danny - this is Nancy at GE Appliances and I am happy to help you. The approximate dimensions of this refrigerator are: 67-3/8 in high x 28 in wide x 32-1/2 in deep. I hope this helps! We're glad you checked with us!
A:AnswerHello kathy - this is Nancy at GE Appliances and I am happy to help you. Yes, this refrigerator has an access cover on the bottom of the back of the refrigerator. I hope this helps! Thanks for checking with us!
A:AnswerHi - This refrigerator is made in America. Voted #1 in QUALITY AND DEPENDABILITY (Among 14-18 cu. ft. refrigerators based on an independent study of property maintenance personnel. Source: The Stevenson Company, 2016—Market research company with over 20 years of experience in the appliance industry). Check out GEAppliances.com/USA: https://www.geappliances.com/ge/usa/ - Keep in touch! Sue
A:AnswerHi KABH- This is Sue at GE Appliances. Thanks for considering our GE Series GIE18GTHCC! We are happy to provide assistance. The refrigerator is 28" wide. You can view all dimensions by clicking on "Specifications" and scroll down to "Dimensions". You can also view the Quick Specs at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=310424_gie18gth_c2.pdf - We hope it fits your space. Keep in touch!
A:AnswerHi there,
We'd be glad to provide some assistance to your concern.
If the doors are opened frequently, left open, or even left slightly ajar, it would not be unusual to see a frost build-up on the shelves, packages, or walls.
Try the following to resolve this issue:
Remove any visible frost build-up with a dry towel.
Turn the control to a warmer setting. Refer to your Owner's Manual.
Check to ensure the doors close properly.
Check the door gasket. If the gasket has cuts/tears/rips it needs to be replaced.
Check door alignment. If the doors are uneven, refer to your Installation Instructions.
Make sure the refrigerator is leveled properly. The doors should close on their own. Refer to your Installation Instructions. We hope this information is helpful. Stay in touch!
A:AnswerHello LMBS - Thank you for reaching out about this excellent refrigerator. We would be happy to share more about our appliances. We do manufacture several 15 cu ft models and recommending taking a look at the unit below. https://www.bestbuy.com/site/ge-15-6-cu-ft-top-freezer-refrigerator-white/6368550.p?skuId=6368550
Hope this helps and keep in touch! - JB
A:AnswerHi - Thanks for considering GE! It is recommended to not install this refrigerator where it could be running in extreme temperatures. Do not use the refrigerator in unheated locations, such as garages, porches, or unheated rooms where the temperature is likely to fall below 60 degrees Fahrenheit. After-market garage kits or heater kits should not be used. Below 32 degrees Fahrenheit, the oil could become thick and not circulate properly. Above 110 degrees Fahrenheit, the oil could overheat and break down. See REFRIGERATOR INSTALLATION LOCATION AND TEMPERATURE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16910 - We suggest our new "garage ready" GE® 19.2 Cu. Ft. Top-Freezer Refrigerator GTS19KGNRWW. This model is tested to perform from 38°F to 110°F. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Sandra,
The minimum amount of clearance, in terms of air, are 1/8" to 1" on each side. This should allow for enough room to open the door enough to remove the crisper drawers for cleaning. If you would like to read more about air clearance, you can click here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16622 - Here are the unit's Quick Specs for you as well: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=310438_gts18gsh_c2.pdf - and finally here are the installation instructions for you as well: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60780-2.PDF - We hope that this helped! Thank you so much for your question. -Michael