“3 days old. Very noisy, twice more than my old GTS18HCM. Both 2/3 filled, needs control @ 7/8 (1/3 is recommended) to get 40/0 temp. No door leaks. Cooling overnight, runs 35 min every time @ 75 room temp & not opened for many hours. Is it a lemon?”
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Hi Chris- Thanks for choosing our GE Series GIE18GTHWW! The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures. For reference, see page 15 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60695-1.pdf - You can also view a video about normal operating sounds: https://www.youtube.com/embed/1KbRYkk5rWc?rel=0 - Temperature measurements in the fresh food and freezer compartments should never be made of the air. Air temperature fluctuates during defrost and during door openings. The best way to measure temperature is to place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning the temperature reading should be between 34-42 degrees Fahrenheit in the refrigerator section and between -5 and +8 degrees Fahrenheit in the freezer section for self-defrosting models. See the following link: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19479 - View a short video regarding temperature control adjustments: https://www.youtube.com/watch?v=Fk8X4jsGNfg&list=PLX8_V2wHGuhkpF-Vd9FPuC6CqiPSUA7JY&index=8 - If the refrigerator is not cooling properly, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope this is helpful. Thanks for reaching out to us! SUE@GEA
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