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I had the exact same problem in the beginning and I used a screwdriver to exercise the internal tab that is moved when you close the lid and never had an issue again, so yes it's the lid lock.
Sorry, there was a problem. Please try again later.Hi - Thanks for reaching out to us and for choosing GE! We are sorry to hear the wash cycle does not complete the rinse and spin cycle and apologize for any inconvenience this has caused. If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, we do recommend redistributing the load evenly in the wash basket and run a Drain & Spin cycle. For reference, see page 9 of the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-5.PDF - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
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