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Customer Ratings & Reviews

Your price for this item is $1,249.99
The previous price was $1,394.99

Customer reviews

Rating 4.2 out of 5 stars with 1166 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,166 reviews
  • Pros mentioned:
    Large capacity, Space saving
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Small laundry room solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After re-designing our laundry area, we ended up with a small room for washer/dryer/utility sink. We had front-loaders and decided to go stacked, but stacked front loaders still took up too much space so we went with the Laundry Center. Love it. It's 3.8cu ft vs about 4.5 with front loaders...no big deal. It handled queen comforter. It is a little loud is my only issue. The dryer is fantastic. The cycles of both machines are about the same amount of time, so you can just keep adding loads without much waiting for the dry to open up. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This stacked unit works great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button and controls layout makes it all pretty much self-explanatory. The only thing the dryer does not have that I wish it did have was "timed dry" and an?"end of cycle" buzzer or tone. Other than that the stack unit works great. The washer has an impeller and gets the dirtiest work clothes clean. The size of the load is acceptable. Installation was easy enough and it also has good levelers. The wash yourself balances the load so the unit doesn't rock all over the place and spin cycle. I'm pretty happy with the unit and haven't had any problems out of it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it came in grey so it doesn’t stand out in the spare bedroom. We needed a washer, dryer set upstairs that didn’t take up much room. It’s a little more noisy than we’re used to (our other sets were in the basement), but we’re getting used to it. I wish they would redesign the dryer lint filter and replace them for purchasers. The lint tends to get back on the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    New Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchasing process went exceptionally well, from ordering to delivery and finally to setup by the Best Buy team! I could not be happier!! Both the washer and dryer do a terrific job. I don't find the washer noisy at all (an online complaint)!! And it fits perfectly in my utility room. These units are a big purchase so I was a little nervous about choosing the right unit, but you can't go wrong with a GE product.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Installation

    Rated 3 out of 5 stars

    Not good installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions team does not install correctly or there is something wrong with the dryer. The heat pipe fall apart in 3 months and now we have problems with heat and another thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    I am in love!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this laundry center. The tub for the washer and dryer are very large for the size of the entire unit. I don't notice the noise being a problem. It's not any louder than my frontload washer and dryer I had before. Installation was very simple as well. I am very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase overall. It does its trick but struggles a bit with clothes of lighter colors. There were a few scratches upon delivery but these do not affect the overall functionality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second stackable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compactness of this standard size washer and dryer. I also have these in my second home. They give you so much more room in your laundry room. Rhey work just as well as the regular size washer and dryer, easy to operate and easy to put your clothes in and take out. Im 5'3 and have no issues at all with the dryer

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer is loud but other than that it works great. Customer service at this location was TERRIBLE! I will never shop here again because of how I was treated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    No buzzer

    Rated 5 out of 5 stars

    Nice Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laundry center. I like that I can wash king size comforters in it. It’s not bulky and fits perfectly in my laundry room. It would be nice if the dryer had a buzzer or alarm to let me know that the laundry has finished.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best top load stackable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my top loading stackable washer/dryer combo it runs almost non stop in my house virtually quiet and does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Space saving

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, very easy to use, fit perfect in my laundry room (I live in an apartment) overall I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    So far ,so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online , after chatting with the guy. Was very surprised /happy, at how big both the tub and the drum is. Huge! So far, I am very happy. Nice and quiet. It took about 50 minutes to dry a load. Will write more in due time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One piece stackable washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for small space, just can’t load a lot of clothes but for me it works, I do my dirty clothes as soon I take them off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stacked Washer/Dryer for apartment or closet space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall seems to be a good and reliable machine. It doesn’t come with an electrical cord - so be sure to either save your old one or pickup a new one with the identical outlet plugs for 220 volts.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy but functions well. Clothes come out clean & drier is efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Stackable

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a stackable in new home and this worked great. Much larger washing capacity than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy, spacious, some quirks...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy & large-volume unit, and it's nice to have a color option other than basic white for people who only have one 220 outlet and a compact laundry space. The washer spin cycle seems especially long, while the dryer cycles are fast and efficient. I can already think of a few improvements: The installers mentioned that some laundry centers allow the venting duct to project from the side, in order to maximize the available space behind the unit. Because this model only allows for it to go straight out the back, it was very hard to fit into our compact condo space... and the duct has already come loose as a result. Why can't manufacturers of these units create an accessory that allows for a tight-space option to the usual large venting duct? Second, the control dial for the dryer cycles is very tight... unnecessarily so. It feels like it's not going to last very long, because it doesn't turn smoothly and easily. I was surprised that it isn't better crafted, with "clicks" to move easily to each cycle. It feels like we have to fight with it to turn it to our preferred selection. Very odd. Finally, the washer makes some odd noises while in the fill cycle. And some of the finish work on the interior plastic pieces could be better - a lot of sharp edges were left on the top of the agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Messed up. Don’t do anything quickly. NApplicable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back it didn’t fit in the space. They were very nice about everything. If they sent the second crew instead of the first. I wouldn’t have had to send it back twice and I wouldn’t have to get a plumber which was an extra expense and didn’t do the job right. Not Best Buy fault. The plumbers fault. Everything had to be done quickly since I was going to the hospital for surgery. So in short I had to fix old machine and thank God that worked, because I really really needed it. I will definitely use Best Buy again. Stand up company. But will never use that plumber. Live and learn. Plumber came highly recommended. Not up to my standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize these were like full size. I went from a tiny stackable to this and couldn't be happier! It fits in the small space I have perfectly!

    I would recommend this to a friend