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Same happened to me kept pulling while rotating agitator and came free
Sorry, there was a problem. Please try again later.Hi there, thanks for reaching out. We're sorry to hear about one of your pillowcases getting stuck, we can understand how this would be frustrating. If you're finding that your clothing is tangled or knotted up, we'd recommend taking a look at an article on our website titled "WASHERS - TANGLED, TWISTED, KNOTTED CLOTHES" to see if it helps. If you continue to have issues, feel free to reach out to us via social media, we'd be happy to help as best we can. -Michael@GEA
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