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Hi PC - Thanks for choosing GE. We are sorry to hear of the difficulty with the washer. Turn the WASHER CYCLES knob to “wake up” the washer before each use. The LED lights will turn on when the washer is awake and ready to use. Select desired wash cycle, close the lid and press the Start button. If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the Start button (the lid must be closed). The lid must be closed to continue filling when Precise Fill is selected. Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-3.pdf - For further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com/service - We apologize for any inconvenience this has caused. Keep in touch at GEAppliances.com - Sue
Sorry, there was a problem. Please try again later.Not sure what to except Contact Your Best Buy Person you bought it from and they will probably send someone out to Fix it.... I love mine, But, Knobs are a bit tight!!! Good Luck, My Best Buy has always taken care of issues I have had in the past...
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