A:AnswerHi Zavtra- Thanks for choosing GE! We are sorry to hear of the difficulty removing the bulb. Before attempting to replace the lights, make sure that
the light switch is turned off. Rotate light counterclockwise to unlock and pull out. Wearing latex gloves may offer a better grip. Replace with new light of same type, making sure pins are inserted properly into the sockets of the lamp
holder and turn clockwise to lock. All lamps need to be GU10 compatible. For reference, see page 8 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80783-4.pdf - We hope the latex gloves help. Keep in touch! SUE@GEA
A:AnswerIt comes without any duct holes pre-opened, so round or rectangle can be chosen at installation time. Ours came out of the box set up as 'ventless' (recirculating into the kitchen) and a piece needs to be installed to duct outside (which the installer did not do and we are still trying to resolve with BestBuy)
