A:AnswerHello. We appreciate you reaching out with this great question, and your interest in the washer! This model has five wash/rinse temperature options – you can choose between Tap Cold, Cold, Warm, Hot or Extra Hot on most cycles. However, certain wash cycles won’t have all the temperature options available, to protect fabrics. We hope this clarifies the matter. We’re always glad to help if you have any other questions or concerns – all the best! -Sarah@GEA
A:AnswerHi there. The power cord on this washing machine is about 5’9”. In order to give you the correct information for the dryer, we’d need the specific model number. Please let us know if we can be of further assistance. -Gina@GEA
A:AnswerHi! Thanks for asking. When installing your unit on a pedestal, you would need to make sure that the washer/dryer is properly affixed to the top of the pedestal. If it's not, then you will experience more aggressive vibration issues. If there is an out of balance issue with the washer then walking could occur. If that happens, take a look at the tips laid out in an article on our website titled FRONT LOAD WASHER - WALKING OR VIBRATING. If you have other questions or concerns in the future, know that we're always here to help. Best wishes. -Michael@GEA
A:AnswerHello- We appreciate your question and are happy to help! From the dimensions that you provided it looks like it will be tight and you may not be able to open the doors if they are side by side. You may want to consider stacking your washer and dryer. Doing this will allow extra room in your laundry space for more organization. It would be a good idea to take a photo of the area and the space and then view the dimensions of the washer and dryer. Here's a link to view the specifications. https://files.bbystatic.com/o0KFG50Sc8fC1fXTBy09YA%3D%3D/d02b52e0-548e-43dd-a99c-ffde5797b978.pdf Please reach out to us directly if you have any additional questions. Thank you! Joyce@GEA
A:AnswerHello. Thanks for reaching out, and congrats on getting a new washer and dryer! The door is reversible. For more information on this, please contact us at 1-888-237-8289. We hope this helps!- Kianna@GEA
A:AnswerHello- We appreciate your question and will be happy to help! The pedestal recommended for this model is GFP1528SNWW. Please let us know which pedestal you have and which washer you purchased and we will be happy to verify they will work. If you'd like to reach out to us via a private message on Social Media we can assist you there. Thank you! JW
A:AnswerHello, there. We're sorry to read that your washer leaked water. Oh, no! We understand how bothersome this may be and would like to offer help. To troubleshoot, check to see if the gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws, pens,
pencils) Water may drip from the door when the door is opened. This is a normal operation. Carefully wipe off the rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a leak. Make sure the hose connections are tight at washer and faucets and make sure the end of the drain hose is correctly inserted in and secured to the drain facility. It is important to use only HE and the correct amount of detergent. We hope this information helps, but if needed our service department is available at 1-800-432-2737 or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm, and would be more than happy to assist.- Kianna@GEA
A:AnswerHi there! Thank you so much for the question. We would be happy to answer this one for you. The only model of ventless dryer that we currently sell is the GFT14ESSMWW model, which only can be stacked with the GFW148SSMWW washer with the GFA24KITL stacking kit. Unfortunately for the GFW550SSNWW model washer you mentioned, there are no compatible ventless dryers that would be able to be stacked with it. We hope this helps, and please feel free to reach out with any additional questions you may have! -Elliot@GEA
A:AnswerYou can request them to remove the old washer and dryer when they install the new one. If you are purchasing the items online, there will be an option to add the removal. I do believe there was a small fee associated it.
A:AnswerHi - Thank you for reaching out to us. The warranty that accompanies each GE appliance specifically states that the warranty does not cover the failure of the product when “used commercially” as opposed to a residential setting. However, to determine what is “commercial or business use” can be difficult and therefore, we must look more closely at how the appliance is being used and the frequency of such use. Please reach out to us on Social so we can discuss this further. Kind regards - Vikki@GEA
A:AnswerHello - Thanks for reaching out, this is a great question. This model washer requires a minimum clearance of 0" on either side. Additional clearances can be found on page 19 in the owner's manual. We're glad that you checked! -Mikayla@GEA
