“C by GE smart plug turns electric blanket off just fine. But when Alexa turns blanket on only the on green light glows and nothing happens. Help please!!”
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Hi Millie- we would love to understand a bit more about the circumstances surrounding this. We strongly encourage you reach out to 1-844-302-2943 to speak with a Technician directly. In the meantime, we have a very helpful guide for troubleshooting that can be found here cyncsupport.gelighting.com/s/article/controlling-plugs. -Cync Support Team
Sorry, there was a problem. Please try again later.Good day, We're glad you reached out! For questions about GE consumer products please call 855-527-2687. Have a wonderful day! Mike@GEA
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