“C by GE smart plug turns electric blanket off just fine. But when Alexa turns blanket on only the on green light glows and nothing happens. Help please!!”

Asked by Millie 3 years ago

1-2 of 2 Answers

Hi Millie- we would love to understand a bit more about the circumstances surrounding this. We strongly encourage you reach out to 1-844-302-2943 to speak with a Technician directly. In the meantime, we have a very helpful guide for troubleshooting that can be found here cyncsupport.gelighting.com/s/article/controlling-plugs. -Cync Support Team
Answered by Cync Support 3 years ago
Sorry, there was a problem. Please try again later.
Good day, We're glad you reached out! For questions about GE consumer products please call 855-527-2687. Have a wonderful day! Mike@GEA
Answered by GE Answers 3 years ago
Sorry, there was a problem. Please try again later.