GE - Cync Indoor Smart Plug, Works with Alexa and Google Home - White
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Description
Features
Smart outlets make any electronic device smart
This smart plug makes any lamp or electric device smart; smart plugs and devices respond to voice commands as an entire smart home system
Voice control
Compatible with Amazon Alexa and Google Home smart devices (sold separately) or connect through the Cync app, Powered by Savant for hands-free voice control of your smart home devices
Control smart plugs while away from home
Get added home security and convenience with the ability to control your electric devices away from home with these WiFi outlets, so you never worry about leaving your iron on or coming home to a dark house.
Comes in a compact size
The Cync Smart Plugs feature a slim design that keeps the second outlet in standard wall outlets available to plug in another device or smart plug
Set Schedules
Simply plug in electric devices to smart outlet and use the Cync app to schedule your fan to turn on before you arrive, turn off your curling iron from your phone or turn on holiday lights at night
What's Included
One (1) plug and quick start guide
Manuals & Guides
Quick Start Guide
Key Specs
- Works WithAmazon Alexa, Google Assistant, Siri
- App CompatibleYes
General
- Product NameCync Indoor Smart Plug, Works with Alexa and Google Home
- BrandGE
- Model Number93103491
- ColorWhite
- Color CategoryWhite
Power
- Amperage15 amperes
- Voltage120 volts
Features
- Number of Units Per Package1
- Indoor or Outdoor UseIndoor
Compatibility
- Works WithAmazon Alexa, Google Assistant, Siri
- App CompatibleYes
Dimensions
- Product Height1.5 inches
- Product Width2.360 inches
- Product Length2.360 inches
- Product Weight0.26 pounds
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC043168503952
Customer reviews
Rating 4.4 out of 5 stars with 928 reviews
(928 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Expert reviews
See all expert reviews(1)Rating 3.5 out of 5 stars with 1 review
Customers are saying
Customers commend the Cync Indoor Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the convenience of controlling their devices from anywhere and automating their homes. However, some users have experienced connectivity issues, app problems, and concerns about the plug's size and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Alexa compatible, Easy setup
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this is my first time ever buying smart plugs and I’m glad I did. The process to set up is quite easy. All I had to do was plug it into an outlet and connect it to my Amazon device. I absolutely loved this purchase that I had to get a second one.
I would recommend this to a friendBrand response from Cync Support
Posted .Andrew, thank you for leaving this great review! We are absolutely thrilled to hear that you are enjoying the convenience of smart home lighting with Cync. -Cync Support
- Pros mentioned:Alexa compatible
Rated 4 out of 5 stars
So Far Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item two weeks ago and so far good. I wanted to be able to control my fan without having to get and turn it on or off through the night. I was able to connect the item directly with the Alexa app and not having to download the C app without any issues. Set the routine and it works. Tried to upload video but there was not an option. I rated a 3 for value only because there are plugs that come two in a pack for the same price as this one pack, but I had already purchased this one.
I would recommend this to a friendBrand response from Cync Support
Posted .Tunie, thank you for sharing this positive review of our Cync Indoor Plugs. If there is anything we can address or resolve for you, please feel free to contact us directly at 1-844-302-2943. -Cync Support
- Pros mentioned:Works well
Rated 5 out of 5 stars
Great, works with google play.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with google play. 15A rating so the breaker will blow before this does. I have a few and when they act up which they occasionally do they tend to fix themselves in an hour or so.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing the Cync Indoor Smart Plug! We are thrilled to see that you've had a five star experience. We are grateful for your business. -Cync Support
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Very easy to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. I've had a few different brands of smart plugs and these were by far the simplest to get connected. I will stick with this brand for all plugs and devices going forward.
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support
- Pros mentioned:Remote control
Rated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this device to turn on and off a light with the Google Home app. Device connects to the home Wifi and phone can be connected to any network, Wifi or mobile network/5G, so I can turn on and off a light even when I am not home.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Raul- thank you for choosing Cync! We appreciate this five star review from you. We are grateful for your business and hope that our brand can continue to impress you with our unique smart home innovations. -Cync Support
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great smart plugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy setup. Definitely recommend. Quick and easy
I would recommend this to a friendBrand response from Cync Support
Posted .Craig, we strive for a seamless setup experience with our Cync Smart Indoor Plugs and we're glad to hear this worked for you. Thank you for leaving a positive review. -Cync Support
- Pros mentioned:Remote control
Rated 5 out of 5 stars
Great Smart Plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been looking for a smart plug for a while to turn off the light from across the room. This works perfectly as I always have my phone with me.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive review, Cameron! We appreciate the feedback, and we are happy to hear that you've enjoyed using our smart plug. We hope to continue providing you with satisfying experiences in the future! - Cync Support
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Best effective plug ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This plug does everything my grandma needs it to do when trying to turn on living room lights
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Darren- thank you for taking the time to share your experience with the Cync Smart Indoor Plug! We are so glad to hear that we have made a positive impact. -Cync Support
What experts are saying
Rating 3.5 out of 5 stars with 1 review
(1 Review)- PCMagRating, 3.5 out of 53.5John R. Delaney on January 26, 2022
GE Cync Outdoor Smart Plug ReviewGE Lighting recently renamed its C By GE smart home brand to Cync, and the Cync Outdoor Smart Plug ($29.99) is one of the first devices to bear that new moniker. Designed to withstand the elements, this Wi-Fi-enabled smart plug offers two
Full Review
Q: QuestionHow many light bulbs can you connect to one plug to work as the cross between to Alexa? And does the plug have to be close to where the lights are being used? Thank you!
Asked by Anonymous.
- A:Answer Ultimately I ended up with 8 lights connected via WiFi through the bridge. You may be able to add more but I haven't yet. As long as it's within 20-30 feet of your first bulb and your first bulb is within 20-30 feet of the next, etc then you should be fine. They create a Bluetooth mesh network where one device acts as an extended to the next. There is a small amount of additional latency for every step though. My furthest bulb was in a closet through 3 poured concrete walls about 90' from the bridge. However I had another light in my bedroom lamp about 10' and 1 doorway away from that closet...and then another hallway light 15-20' from the bedroom light etc. It all worked fine and they responded to voice commands within a second or 2.
Answered by Jared
Q: QuestionWill this plug work with Alexa?
Asked by Maggie.
- A:Answer Hi Maggie! Our Smart Plug is compa Alexa. Once it's added to the C by GE app, you would just need to add the C by GE Skill in the Alexa app and then tell Alexa to Discover new devices. Feel free to contact our Customer Support team at 1-844-302-2943 or [email protected]. - C by GE Customer Support
Answered by Cync Support
Q: QuestionCan this be plugged into an outdoor soffit outlet and used to control Christmas lights? Is this rated for outdoor use at all?
Asked by Curious.
- A:Answer Thank you for this great question! This plug is not rated for outdoor use, but we do have an outdoor smart plug that can be used for controlling your Christmas lights. Here is a link that has some awesome information on our Outdoor Smart Plug gelighting.com/smart-home/plugs/outdoor. If you have any other questions please feel free to reach out to us directly at 1-844-302-2943. – Cync Support Team
Answered by Cync Support
Q: QuestionWould this smart plug work for a window ac unit. I have a very lo tech window unit that needs to be manually switched on and off and was hoping to get a smart plug so it auto turns on during the hottest times of the day. Voltage of the ac unit is 115V
Asked by WindowAC.
- A:Answer Thank you for taking the time to reach out. This Indoor plug is capable of handling 120V electrical devices. To control the device the AC unit will need to be set in the 'On' position and controlled via the plug in the Cync app. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
Answered by Cync Support
Q: QuestionCan I use a power strip plugged into the smart plug?
Asked by MdMan.
- A:Answer It’s rated 15A, so provided your power strip doesn’t exceed that
Answered by Californiaguy
Q: QuestionWill this work on the 5 GHz wifi network band, or it only for 2.4 GHz?
Asked by ROBB.
- A:Answer All of our smart hub devices such as the On/Off Smart Plug only function with a 2.4GHz wifi connection.
Answered by Cync Support
Q: Questionge cync schedule will not turn on the plugs, however if the lights are already on, the schedule will turn them off. This did the same thing with different plugs in different outlets.
Asked by Peter.
- A:Answer Hello, Peter. It sounds like you have the schedule set to disable to the plug. To change this, you can navigate to your schedule, tap the small arrow to the right of it and select the pencil to edit the schedule. From here, you can hit next to view the rooms, and select the three dots next to the room that has the plug that is giving you issues to see those devices. Make sure the device is enabled and selected to turn on for the schedule, then save it! If you need additional assistance or run into issues while making this change, feel free to contact us at 1-844-302-2943, and we will be happy to help! - Cync Support
Answered by Cync Support
Q: QuestionCan I turn this plug off using my phone when I’m at work for example? For example, I can use it to turn off my curling iron when I forgot to turn it off.
Asked by Sammy212.
- A:Answer Thank you for reaching out! This plug can be controlled remotely via the Cync app as long as the device plugged into the plug is turned on at the source(curling iron) in this case. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support
Answered by Cync Support