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  • Front. GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Black.
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  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking and Fast Cook - Black

Model:
PVM9179DKBB
SKU:
5291513
Highly rated by customers for:
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  • QuestionHow do I turn on or off the interior cooking light?

    Asked by Dave.

    • Answer the light comes on when you open the door or when the microwave is running. If not then check if the bulb has burned out.

      Answered by nineball44

  • QuestionInstalled a new GE Profile microwave over our GE Profile Stove around 3 years ago. The door handle is disfigured and the door has cracks on the exterior and on the side near the latch. Does GE guarantee this product? It is very expensive.

    Asked by Brian.

    • Answer Hi Brian, thanks for reaching out to us! We're so sorry to hear about this! Your unit does come with a one year factory warranty that begins at the date of original purchase. However, please feel free to reach out to us on social media with your complete model and serial numbers. We'd be happy to discuss this further with you. Hope to hear from you soon. Stay safe. -Michael

      Answered by GE Answers

  • QuestionCan this be mounted on a surface? For example, on a shelf?

    Asked by ZoeCalifornia.

    • Answer Hi there - Great question! Over-the-range microwaves cannot be used on a counter or shelf and are not UL approved for this purpose. Keep in mind the underside is not flat on over-the range microwaves and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. Thanks so much for checking! -MikaylaGEA

      Answered by GE Answers

  • QuestionWhat electric range will match the pvm9179skss Microwave? I’m looking at the JB655skss or the JB645rkss. I noticed some have black accents and some have grey.

    Asked by Cookie.

    • Answer Hi Cookie - Thanks for choosing GE! Model # PVM9179SKSS is stainless steel/gray. We suggest Model # JB655SKSS (stainless/gray). Model # JB645RKSS is stainless/black. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Enjoy! Sue

      Answered by GE Answers

  • QuestionWould this model work on a counter top? If not, do you make a similar counter top model?

    Asked by wheelchairuser.

    • Answer Hi - Thanks for considering GE Model PVM9179DKBB! Over-the-Range Microwaves are not designed for use on a countertop. We suggest GE Profile™ 1.5 Cu. Ft. Countertop Convection/Microwave Oven Model #:PEB9159DJBB ( Dimensions: 13 H x 21 3/4 W x 20 D). We'd love to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionI am looking to replace a GE-Profile 1.8 cu. ft. over the range microwave - stainless steel. I don't readily see a 1.8 replacement. Can you help with a recommendation? All of our other kitchen appliances are GE Profile - stainless steel.

    Asked by Anonymous.

    • Answer Hi - Thanks for reaching out to us! We are sorry to hear your GE Profile 1.8 cu.ft. microwave needs replacing and apologize for any inconvenience this has caused. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide x 12"-13" deep cabinet opening regardless of interior capacity. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model. Take a look at GE Profile™ 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven Model #: PVM9215SKSS (Dimensions: 16 5/16 H x 29 7/8 W x 15 9/16 D). We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9215SK_C3.pdf - We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIt says to “reset filter”. Do I need to replace filter? If so, where do I get one and where does it go?

    Asked by Audreyog.

    • Answer Hi Audreyog - Thanks for choosing GE Model # PVM9179DKBB! If your microwave was converted to recirculating (ventless) and not vented to the outside, the air will be recirculated through a disposable charcoal filter (WB02X35607 included) that helps remove smoke and odors. Filters can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. The filter is not required if vented outdoors. You can simply reset the filter light. Here's the link to the Use and Care Guide for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000089.pdf - If you have any additional questions, do not hesitate to ask. We are also happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionCan you broil in the GE Profile? I dont see a broil button. My regular oven broils at 500 degrees. Should I just set the temperature at 500 degrees? Of course the temperature should actually be set at 475.

    Asked by Boots.

    • Answer Hi Jacque - Thanks for choosing GE Profile Model PVM9179SKSS! This model does not have a Broil mode. Cooking Methods are provided on page 9 of the Use and Care Manual at the following link. The oven temperature range is 225°F. to 425°F: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000089.pdf - We're glad to have you in the family. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionHi Can this oven cook a frozen piece of breaded fish similar to your Advantium with the speed cook feature? Will the breading come out crunchy?

    Asked by Donnalynn.

    This question was asked about the related product: GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Slate

    • Answer Hi Donnalynn - Thanks for considering GE Profile Model PVM9179EKES! Yes, Combination Fast Cooking uses microwave energy along with convection cooking. You cook with speed and accuracy, while browning and crisping to perfection from convection heat. Take a look at pages 9 and 20 of the manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000089.pdf - We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionI have the PVM9179 Profile microwave. While I love it, I have an issue regarding grease. The microwave is vented to the outside, but there is a lot of grease that collects on the upper grill and runs. Is this normal?

    Asked by Lainey.

    • Answer Hi Lainey - Thanks for reaching out to us and for choosing GE Model #: PVM9179SKSS. We are sorry to hear of the excessive grease and certainly understand your concern. The metal filters trap grease released by foods on the cooktop and should be cleaned once a month, or as needed for best performance. To clean the vent filters, soak them and then swish around in hot water and detergent. Light brushing can be used to remove embedded grease. We suggest viewing page 28 of the SUe and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40774.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionMy GE Profile over the stove top microwave goes on when I open the door. I don't know if it's the fan or if the microwave is actually working. When I close the door is goes off. When I set the panel to heat something it works.

    Asked by Susie.

    • Answer Hi Susie - Thanks for reaching out to us and for choosing GE. We are happy to address your concern. If an over-the-range microwave comes on by itself (fan & turntable running), first determine whether it is running and heating, or whether just the fan and lights are coming on. Take a look at the following link for instructions - MICROWAVE - STARTING ON ITS OWN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23937 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family and hope this is helpful. Keep in touch! Sue

      Answered by GE Answers

  • QuestionThe exhaust fan operates but does not exhaust any air. Sometimes the fan makes loud noises.

    Asked by jAY.

    • Answer Hi Jay - Thanks for reaching out to us regarding the exhaust fan on your GE microwave. We are sorry to hear it is noisy and does not exhaust any air. We suggest viewing the following link for tips- OVER-THE-RANGE MICROWAVE OVEN VENT SYSTEM DRAW: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419 - If properly installed, a qualified GE service technician may be required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. WE love having you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIs there a light on this unit?

    Asked by Peg.

    • Answer Hello Peg - Thank you for your inquiry; we are happy to help! The over-the-range microwave model PVM9179DKBB has an interior light and cooktop lighting. We are glad you checked! Thank you for choosing GE Appliances! Olga

      Answered by GE Answers

  • QuestionUnit restarts after use; sometimes I have only to open and then recluse the door to stop it. Other times, I have to unplug the unit-- which asks me then to RESET. But how do I do RESET?

    Asked by rch.

    • Answer Hi rch - Thanks for reaching out to us regarding your GE Profile microwave. We are sorry to hear the unit restarts after use and apologize for any inconvenience this has caused. After unplugging, you may need to reset the clock. Press the Settings button and turn the dial to select Clock Set. Press the dial to enter. Turn the dial to set hours. Press the dial to enter. Turn the dial to set minutes. Press the dial to enter. Here's the link to the Use and Care Manual (page 22): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40774.pdf - Also, please view the following link for tips- MICROWAVE - STARTING ON ITS OWN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23937 - A qualified GE service technician is required for an accurate diagnosis/repair. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We’re glad to have you in the family. Keep in touch at GEAppliances.com. We are always eager to help! Sue

      Answered by GE Answers

  • QuestionI see there are three ways to vent this item. Is there any advantages or disadvantages for any of them? Should the mounting bracket for my current GE microwave JVM1331WW work for this one as well?

    Asked by babyscout.

    • Answer Hi babyscout - Thanks for considering GE Profile Model PVM9179SKSS! Outside venting is preferable. If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter (included) that helps remove smoke and odors. The charcoal filter cannot be cleaned. It must be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on usage). Also, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty and glad to have you in the family. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionEvery now and then the Micro 30 Secs setting does not warm the food I've put in. Other times it seems fine. Now not warming. Suggestions?

    Asked by Micro30Secs.

    • Answer Hello Micro30Secs - We are very sorry to hear about your microwave not operating properly. If the microwave runs but is not heating, it could be one of many components. Make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed firmly. Close it firmly, but do not slam. This confirms the engagement of the door's safety mechanisms. If the above suggestions do not solve the problem and the microwave still won't heat, we recommend contacting service. Please call 1-800-432-2737 to schedule an appointment with a certified service technician. - John

      Answered by GE Answers

  • QuestionWhen mounting my new 30 in microwave does jet Mount the same as my 36in microwave profile

    Asked by Hershel.

    • Answer Hi Hershel, The new microwave will come with the parts necessary to install the unit. We would recommend using the items that come with the unit to install it and avoid using any older equipment/mounting kits. If you would like to see more about installing this unit, take a look at the instructions here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40769.pdf - Also, if you are wanting to install a 30" microwave into a 36" opening, you would need to purchase a filler kit in order to fill in those gaps on the sides. The part number for the filler kit that you would need is JX36DBB - We hope that this helped! Thank you so much for your question. -Michael

      Answered by GE Answers

  • Questionunit goes on when door is poened

    Asked by jayca.

    This question was asked about the related product: GE Profile - 1.7 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - White

    • Answer Hello Jayca. Thank you for reaching out to us regarding your microwave. We are glad to assist. Try disconnecting power on your microwave at the power source for about 30 seconds to reset the electronics. If this suggestion does not help, service is recommended. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/ Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. We apologize for any inconvenience it has caused. Olga

      Answered by GE Answers

  • QuestionI have an over the range space maker, will the new microwaves fit in the same space ?

    Asked by Marley.

    • Answer Hi Marley - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy (Approx. Product Dimensions (WxHxD) (in.) 29 7/8 in x 16 1/2 in x 15 1/2 in). Check out the Quick Specs at the following link for product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PVM9179DK_C3.pdf - Thanks for choosing GE Profile™. Enjoy! Sue

      Answered by GE Answers

  • Questionwhat is the weight of the microwave ?

    Asked by scott.

    • Answer Hi Scott - Net Weight= 75 lb. Approximate Shipping Weight= 85 lb. This model has Chef Connect. Choose when to automatically sync clocks and the range (select models) elements with the microwave's surface light and vent. Play Video: https://www.youtube.com/embed/EKjpnLlB9W0?rel=0 - Check out matching GE Profile™ 30" Smart Free-Standing Electric Convection Range PB930SLSS with Chef Connect. Thanks for choosing GE! Sue

      Answered by GE Answers

Page 5, Showing 81-100 of 123 questions
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