Questions & Answers

Name: GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Jade Green
Brand: GE Profile
SKU: 6649531
Price: 1998.99 USD
Availability: InStock
Rating: 4.2 (1509 reviews)

GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Jade Green

Model:: PFQ97HSPVGN; |
SKU:: 6649531

User rating, 4.2 out of 5 stars with 1509 reviews.

Highly rated by customers for:

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$2,999.99

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QuestionCAN YOU STOP THE MACHINE DURING DRYING CYCLE TO PULL GARMETS OUT YOU DO NOT WANT COMPLETLEY DRIED
Asked 2 years ago by CHRIS.
- Answer Yes you can! There is a pause just like other washers. Push the pause, it will unlock, push again and it will lock and continue.
  Answered 2 years ago by KennethF
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QuestionOn our old standalone HE washing machine, we needed to keep the door open after use so it could dry out and prevent mold. After using this washer/dryer combo, does the door need to be propped open?
Asked 2 years ago by Disc5.
- Answer Hello- Thank you for your question and your interest in the new Ultrafast Combo unit! This amazing unit has an industry first UltraFresh System with Microban® Antimicrobial Technology to help prevent odors and ensure the Combo stays fresh and clean load after load. Eliminating having to worry about mold or bad odors. However, if you run a wash only cycle, we recommend leaving the door propped open to help dry out the interior. Of course, wiping down the gasket is recommended from time to time. If you run a wash and dry cycle, you won't have to leave the door open because the drying portion of the cycle will help to dry out the interior. If you have any additional questions or need anything else feel free to reach out and let us know. Dianna@GEA
  Answered 2 years ago by GE Answers
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QuestionDoes this self-clean the condenser with water, or do you have to manually clean the condenser from time to time?
Asked 2 years ago by neo.
- Answer Hey there, Thanks so much for asking your question. We'll be happy to answer. The Combo does not spray water on the condenser or evaporator. You can manually clean out the evaporator that is accessible through the lint filter opening while taking care to not damage or bend the fins of evaporator. No condenser cleaning is required. Let us know if you have any other questions. Mike@GEA
  Answered 2 years ago by GE Answers
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QuestionWhat is the true depth of this unit, i.e., the depth from one edge of the washer top to the other.The pictures look like the 32" depth is measuring the bulge of the door. How close can it be installed to the wall after connecting hoses?
Asked 2 years ago by Anonymous.
- Answer Hi there - those are great questions! The case depth (rear to the inseam) without the curved front is 26". For example, if installing this with side cabinets, this would be the "body" that's in the cabinet. -- The minimum clearances are 0” for the rear, sides, top, and front. However, to enable 0” clearance on the back of the Combo, you must use 90° elbow hoses. Otherwise, you may require some additional clearance to avoid rubbing of the hoses against the back wall. For more information, see the Installation Instructions on page 22 of the Use and Care Manual. We hope this is helpful and reach out anytime with additional questions. Have a great day! Lauren@GEA
  Answered 2 years ago by GE Answers
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QuestionCan the wash perform well in a laundry room located outside in a garage that is not temp controlled?
Asked 2 years ago by Jay.
- Answer Hello - For the best drying performance, it should be installed in an area that has an ambient temperature above 60 degrees F. In other words, items will dry faster if temperatures are not too cold. Unit should not be stored or operated in temperatures below 32 degrees F or above 110 degrees F. We recommend that you review pg. 22 and 23 of the owner's manual for the location requirements and clearances for the Combo. Please let us know if you have any questions in the future. Kind regards. -Don@GEA
  Answered 2 years ago by GE Answers
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QuestionCan you use laundry PODS?
Asked 2 years ago by 1112.
- Answer Hello. Our Combo can indeed use laundry pods rather than liquid detergent, if you prefer! Just make sure you add the pods to the basket itself before clothes are added, rather than putting them in the SmartDispense. We also recommend following manufacturer instructions regarding usage of the pods. We hope this helps! -Sarah@GEA
  Answered 2 years ago by GE Answers
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QuestionIf two out side by side. Can one if the doors be reversed?
Asked 3 years ago by Bobby.
- Answer Hi - Thank you for your interest in our new Profile washer/dryer combo unit. The door on this model is not reversible. This is a great model and we are excited for it to become available We are confident you will be delighted with the many features it does offer. All our best! Vikki@GEA
  Answered 3 years ago by GE Answers
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QuestionHello --- are there any drawer pedestals that are COMPATIBLE with the unit? I fully understand that Best Buy doesn't sell one in a combo with the unit officially, but I am asking the manufacturer to answer whether any are compatible?
Asked 2 years ago by Bran.
- Answer No, our UltraFast Combo Washer/Dryer is only compatible with a 7" riser and should not be installed on a pedestal. Therefore, only the riser model number GFR0728 is approved for use with the Combo. Even though the riser shares the same installation instructions with the pedestal, we do not recommend any pedestal.
  Answered 2 years ago by GE Answers
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Questiondoes this also heat the water so it could run with a connection to cold water only? that would be great and would be a next model that GE should develop. I would see some energy savings in only heating the water needed for the washing.
Asked 2 years ago by WestMan.
- Answer Hello- We appreciate your interest and suggestions! The Ultrafast Combo can be used with only the cold water hose connected. This model does not have a heater to heat incoming water; the incoming water temperature is dependent on the water in your home. So if you only have the unit connected to a cold water source, you will only be able to get a cold water wash. We hope this helps and if you have any other questions feel free to reach out and let us know. All the best! Dianna@GEA
  Answered 2 years ago by GE Answers
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QuestionJust purchased this with the 7" riser for install on the 3rd floor. What would be the right washing machine pan dimensions needed for my install? Also, is it worth purchasing an anti-vibration pad? If yes, would it be added in the pan or under the pan?
Asked 2 years ago by aniceprep.
- Answer Hey there. We’re thrilled you’ve purchased our Combo, and we’re confident it’s going to revolutionize your laundry experience! The Combo is compatible with washer floor tray PM7X2; the dimensions for that are: 29" x 33" interior (31" x 35" exterior) 1.64" deep. The tray may be available through your dealer, or you can contact our parts department about the tray at 1-877-959-8688. Regarding an anti-vibration pan, that shouldn’t be necessary. The unit features Dynamic Balancing Technology to provide an overall reduction in noise and vibration. As long as the unit is properly leveled, we wouldn’t expect any issue with excess vibration. We also have not tested the washer/dryer combo with an anti-vibration pad, and wouldn’t be able to suggest using one. We hope this information is helpful – enjoy your Combo! -Sarah@GEA
  Answered 2 years ago by GE Answers
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QuestionCan someone please tell me about how quiet it is or isn't? Also, I read a review on another website saying with the riser underneath the machine it rattles like crazy. I wonder how true that is as well.
Asked 2 years ago by gymrat.
- Answer Hi - Our incredible UltraFast Combo sound level while washing is comparable to any of our other frontload washers. It is important that the Combo is properly installed and leveled, and the shipping bolts are removed to ensure proper operation. While drying the unit is quieter than standard dryers since the drum is insulated and there is no external venting. We have not been made aware of any issues with a rattle sound when installed on the riser. We are confident you will love our UltraFast Combo as much as we do. Kind regards - Vikki@GEA
  Answered 2 years ago by GE Answers
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QuestionCan I have 2 of these hooked up to the same drain line in my utility room or does each one need its own supply and drain plumbing? I know each machine will have it's own lines, but can they share the same hookups in my home?
Asked 3 years ago by Maserob93.
- Answer Good day, Thanks so much for your question! Two Combos can be hooked up next to each other and run simultaneously and independent of each other. They need to each have dedicated 120V outlets. The drain hoses can share the same standpipe as long as its ID is greater than 1.5”. The water hookups can be shared used two adapters as follows: With a short hose and a y adapter the HOT line can accommodate both hoses for HOT water to each unit; and, with a separate short hose and y adapter the COLD line can accommodate two hoses for COLD water to each unit. We hope this helps. Have a great day! Mike@GEA
  Answered 3 years ago by GE Answers
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QuestionHow much will 90degree supply hoses add to total depth?
Asked 2 years ago by Anonymous.
- Answer Hi - We are so appreciative of your interest in our fabulous Profile UltraFast Combo. We offer the PM14X10008 - 4 ft. Universal Stainless Steel Washer Hoses with 90 degree elbow. When installed on the valve, the hose will need approximately 2.25" of clearance from the valve face. We hope this is helpful. Kind regards - Vikki@GEAppliances
  Answered 2 years ago by GE Answers
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QuestionWhen the door is open how many inches from the bottom of the door to the floor
Asked 2 years ago by Chip.
- Answer About 10”. Mine is a little over 17 but I have the 7” riser which I love!
  Answered 2 years ago by Suez
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QuestionHow long does it take for the cycle to complete? Washing and drying?
Asked 2 years ago by Jorge.
- Answer This all depends on the size of load, the option you select and if the filter is cleared or not. For me - king size sheets / pillow cases = 2 hours under bulk option. King size comforter = 2 hours under bulk option. Quick loads are like 1 hour 15 minutes under quick cycle option. Normal size loads are 1 hour 30 mins under normal size option.
  Answered 2 years ago by ChristopherH
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QuestionHow is vinegar not compatible with the drying system materials? I don’t understand how white distilled vinegar (a liquid) is unable to be used in place of fabric softener.
Asked 2 years ago by Anonymous.
- Answer Hello - Vinegar or vinegar-based cleansers should not be used in the Combo. Vinegar is acid based and can be caustic to certain materials used in the Combo unit. We do not recommend using vinegar in this unit. Kind regards. - Vikki@GEA
  Answered 2 years ago by GE Answers
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QuestionI am curious, if we were to buy two of these units, would the App on the phone allow us to connect to both units in order to check soap levels and timers, etc? Or is the App limited to only one unit? In the app can we switch between them both? Thanks
Asked 2 years ago by ThommyGunn.
- Answer I have two of these units and each one shows up in the app separately.
  Answered 2 years ago by Auggie61
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QuestionHad load w/ 3hr eta but at 2hr clothes were done. Can I lessen the dry time during a running cycle? Does it affect the machine if it doesn't run thru full est cycle i.e not completely expelling the water from pump? Is bad to turnoff w/time still expected
Asked 2 years ago by Ec.
- Answer Hi there. The time our Combo needs to complete the cycle and dry your clothes can vary, depending on the specific load, the options/cycles you select, etc. As long as your clothes are dry, there should be no issue with ending the cycle earlier than expected. We hope this is helpful – all the best! -Sarah@GEA
  Answered 2 years ago by GE Answers
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QuestionCan this all in one washer/dryer be adapted as a portable, with a faucet attachable water hose like the GE portable dishwashers? I live i. An apartment where it is allowed, but Only if not permanently installed. Also, is there a rolling base available?
Asked 2 years ago by PGinSillyconVly.
- Answer Hi - Thank you for reaching out to us and for your interest in our feature-packed Profile All-in-One Washer/Dryer Combo unit. We have good news! Yes, we do offer an optional unicoupler hose connector part - WH41X27468 that will allow you to connect this unit to your sink. We are glad you checked with us and we hope you choose this great model for your home. All our best! Vikki@GEA
  Answered 2 years ago by GE Answers
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QuestionHi, Our GE All In One is arriving this week, and we are very excited. We have space limitations issues so glad that we finally found the answer to replace our outdated machines. Our question: Does this Washer/Dryer accept Laundry Pods. Thanks,
Asked 2 years ago by Maverick.
- Answer Hi - Thank you for your patience as we checked into this for you. Detergent pods can be used with our All-In-One combo. The pods can't be used in the dispenser compartments and are instead placed directly into the basket before the clothes are added. We are excited for you and know you will love your new washer/dryer combo unit. All our best! Vikki@GEA
  Answered 2 years ago by GE Answers
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Questions & Answers

GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Jade Green

Q: QuestionCAN YOU STOP THE MACHINE DURING DRYING CYCLE TO PULL GARMETS OUT YOU DO NOT WANT COMPLETLEY DRIED

Q: QuestionOn our old standalone HE washing machine, we needed to keep the door open after use so it could dry out and prevent mold. After using this washer/dryer combo, does the door need to be propped open?

Q: QuestionDoes this self-clean the condenser with water, or do you have to manually clean the condenser from time to time?

Q: QuestionWhat is the true depth of this unit, i.e., the depth from one edge of the washer top to the other.The pictures look like the 32" depth is measuring the bulge of the door. How close can it be installed to the wall after connecting hoses?

Q: QuestionCan the wash perform well in a laundry room located outside in a garage that is not temp controlled?

Q: QuestionCan you use laundry PODS?

Q: QuestionIf two out side by side. Can one if the doors be reversed?

Q: QuestionHello --- are there any drawer pedestals that are COMPATIBLE with the unit? I fully understand that Best Buy doesn't sell one in a combo with the unit officially, but I am asking the manufacturer to answer whether any are compatible?

Q: Questiondoes this also heat the water so it could run with a connection to cold water only? that would be great and would be a next model that GE should develop. I would see some energy savings in only heating the water needed for the washing.

Q: QuestionJust purchased this with the 7" riser for install on the 3rd floor. What would be the right washing machine pan dimensions needed for my install? Also, is it worth purchasing an anti-vibration pad? If yes, would it be added in the pan or under the pan?

Q: QuestionCan someone please tell me about how quiet it is or isn't? Also, I read a review on another website saying with the riser underneath the machine it rattles like crazy. I wonder how true that is as well.

Q: QuestionCan I have 2 of these hooked up to the same drain line in my utility room or does each one need its own supply and drain plumbing? I know each machine will have it's own lines, but can they share the same hookups in my home?

Q: QuestionHow much will 90degree supply hoses add to total depth?

Q: QuestionWhen the door is open how many inches from the bottom of the door to the floor

Q: QuestionHow long does it take for the cycle to complete? Washing and drying?

Q: QuestionHow is vinegar not compatible with the drying system materials? I don’t understand how white distilled vinegar (a liquid) is unable to be used in place of fabric softener.

Q: QuestionI am curious, if we were to buy two of these units, would the App on the phone allow us to connect to both units in order to check soap levels and timers, etc? Or is the App limited to only one unit? In the app can we switch between them both? Thanks

Q: QuestionHad load w/ 3hr eta but at 2hr clothes were done. Can I lessen the dry time during a running cycle? Does it affect the machine if it doesn't run thru full est cycle i.e not completely expelling the water from pump? Is bad to turnoff w/time still expected

Q: QuestionCan this all in one washer/dryer be adapted as a portable, with a faucet attachable water hose like the GE portable dishwashers? I live i. An apartment where it is allowed, but Only if not permanently installed. Also, is there a rolling base available?

Q: QuestionHi, Our GE All In One is arriving this week, and we are very excited. We have space limitations issues so glad that we finally found the answer to replace our outdated machines. Our question: Does this Washer/Dryer accept Laundry Pods. Thanks,

Best-selling washer dryer combos

QuestionCAN YOU STOP THE MACHINE DURING DRYING CYCLE TO PULL GARMETS OUT YOU DO NOT WANT COMPLETLEY DRIED

QuestionOn our old standalone HE washing machine, we needed to keep the door open after use so it could dry out and prevent mold. After using this washer/dryer combo, does the door need to be propped open?

QuestionDoes this self-clean the condenser with water, or do you have to manually clean the condenser from time to time?

QuestionWhat is the true depth of this unit, i.e., the depth from one edge of the washer top to the other.The pictures look like the 32" depth is measuring the bulge of the door. How close can it be installed to the wall after connecting hoses?

QuestionCan the wash perform well in a laundry room located outside in a garage that is not temp controlled?

QuestionCan you use laundry PODS?

QuestionIf two out side by side. Can one if the doors be reversed?

QuestionHello --- are there any drawer pedestals that are COMPATIBLE with the unit? I fully understand that Best Buy doesn't sell one in a combo with the unit officially, but I am asking the manufacturer to answer whether any are compatible?

Questiondoes this also heat the water so it could run with a connection to cold water only? that would be great and would be a next model that GE should develop. I would see some energy savings in only heating the water needed for the washing.

QuestionJust purchased this with the 7" riser for install on the 3rd floor. What would be the right washing machine pan dimensions needed for my install? Also, is it worth purchasing an anti-vibration pad? If yes, would it be added in the pan or under the pan?

QuestionCan someone please tell me about how quiet it is or isn't? Also, I read a review on another website saying with the riser underneath the machine it rattles like crazy. I wonder how true that is as well.

QuestionCan I have 2 of these hooked up to the same drain line in my utility room or does each one need its own supply and drain plumbing? I know each machine will have it's own lines, but can they share the same hookups in my home?

QuestionHow much will 90degree supply hoses add to total depth?

QuestionWhen the door is open how many inches from the bottom of the door to the floor

QuestionHow long does it take for the cycle to complete? Washing and drying?

QuestionHow is vinegar not compatible with the drying system materials? I don’t understand how white distilled vinegar (a liquid) is unable to be used in place of fabric softener.

QuestionI am curious, if we were to buy two of these units, would the App on the phone allow us to connect to both units in order to check soap levels and timers, etc? Or is the App limited to only one unit? In the app can we switch between them both? Thanks

QuestionHad load w/ 3hr eta but at 2hr clothes were done. Can I lessen the dry time during a running cycle? Does it affect the machine if it doesn't run thru full est cycle i.e not completely expelling the water from pump? Is bad to turnoff w/time still expected

QuestionCan this all in one washer/dryer be adapted as a portable, with a faucet attachable water hose like the GE portable dishwashers? I live i. An apartment where it is allowed, but Only if not permanently installed. Also, is there a rolling base available?

QuestionHi, Our GE All In One is arriving this week, and we are very excited. We have space limitations issues so glad that we finally found the answer to replace our outdated machines. Our question: Does this Washer/Dryer accept Laundry Pods. Thanks,