“I have had this installed for 9 months, and now all of a sudden it looses WiFi. And will not let me log in either. So I had to create a new Home, and now it will not connect to WiFi, says having trouble updating, please try again later. Warranty?”
Answer This Question
1-1 of 1 Answer
Your Nest Secure Alarm requires a reliable Internet connection and it's most likely that your Wi-Fi network is congested, causing the Wi-Fi disconnection. We suggest removing some of your connected devices to see if you will get a stable connection for your Nest Secure. Your Nest Secure Alarm comes with a 2-year limited manufacturer warranty starting from the date of original purchase. Please feel free to reach out to us if you need further assistance here: https://support.google.com/googlenest/contactflow
Sorry, there was a problem. Please try again later.