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Hi, Hae. Thanks for stopping by! I know the feeling of not being able to run at optimal settings, and it's not a good one. It sounds like your laptop may need a diagnosis to see what's causing those issues, especially the overheating and charging concerns. A RAM upgrade alone would likely not have much effect on these symptoms. I'd recommend scheduling a drop off appointment here in this case: https://www.bestbuy.com/services/triage/home?cat=car#geeksquad/triage
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