“I am getting a Smart Hard disk error when i boot up my laptop after i tried factory resetting It, do I need a new hard drive?”
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Hello LICORNE – It’s possible that your hard drive has gone bad, but a number of different things can cause the behavior you describe. The only wat to know for sure if the drive is bad is to run a diagnostic, which is a service we offer. If you’d like to try that, please go to www.geeksquad.com/schedule to set up a reservation to visit us.
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