“Will Best Buy transfer files from my old, dead Dell laptop's hard drive to a new laptop that I purchase from them? Is there a charge or is it included in the purchase price of the new laptop?”
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Hello Christina – We do offer a data transfer service, though it would be an additional charge on top of the cost of the new laptop. The price can vary depending on the package of products and services you purchase. We can’t guarantee we’ll be able to get any data off of your old drive without giving it a try first, but if we can’t perform the transfer, we’ll refund you for the service.
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