“If I bring my pc in, would you guys be able to evaluate it and see what parts I need to make it fully functional and not so much slow?”
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They might be able to test it and tell you what's wrong. They checked mine but I had to order a new battery online on my own, they replaced it for me but there was an unexpected charge for that because they told me it wasn't part of the service contract I had. However I did not have to buy a new computer.
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