“I had a new hard drive installed on my computer, and now I am trying to download Microsoft office and it is asking me for a account password of the computer. I never set one up. Would you enter one when setting the computer up?”
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The answer to this question would be dependent on the version of office you are using, the version of Windows you are using, and how your Windows user profile was originally set up. I would recommend reconnecting with the Agents at your local store for assistance. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
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