1-3 of 3 Answers
please go to settings>>device preferences>>about>>system update>> move to check for update (DO NOT click on the update button) instead press the arrow pointing up button on the remote four (4) times, the Tcon update message will prompt on the screen. DOESN'T WORK!!!
Sorry, there was a problem. Please try again later.When will Hisense going to fix the ghosting on HDMI 3-4 ports?” Asked by Truthonly 1 week ago Answer This Question See all questions & answers 1-1 of 1 Answer Hello Hisense Customer, Thank you for your interest in the Hisense 55U8G. Yes there is fix to the Ghosting images, please go to settings>>device preferences>>about>>system update>> move to check for update (DO NOT click on the update button) instead press the arrow pointing up button on the remote four (4) times, the Tcon update message will prompt on the screen, click OK to start the upgrade. This upgrade will take about one (1) minute and is going to be a black screen during the entire process. Please do not unplug or power off the TV during the update process it will automatically restart. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team Answered by HisenseProductExpert 5 days ago This did not work I tried it numerous times nothing work I really want you guys to fix this issue with the ghosting on the HDMI 3 and 4 ports
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 55U8G. Yes there is fix to the Ghosting images, please go to settings>>device preferences>>about>>system update>> move to check for update (DO NOT click on the update button) instead press the arrow pointing up button on the remote four (4) times, the Tcon update message will prompt on the screen, click OK to start the upgrade. This upgrade will take about one (1) minute and is going to be a black screen during the entire process. Please do not unplug or power off the TV during the update process it will automatically restart. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Sorry, there was a problem. Please try again later.
