Customers are positive about the picture quality, gaming experience, price, brightness, and Dolby vision. They appreciate the amazing picture quality, value for the price, and smooth gaming experience. Customers are negative about ghosting, remote control, viewing angle, motion, and blooming. Some users have concerns with ghosting and blooming, while others have issues with the remote control and viewing angles.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 391 reviews
Pros mentioned:
Brightness, Hdr, Picture quality
Rated 5 out of 5 stars
An Affordable Gorgeous 4K TV!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite being an unknown Chinese brand company or not being top of the brand list like; LG, Samsung, Sony, etc, Hisense U8G came through with spectacular specs in a package under $800, when it was sold. Out of the box, tv was upgrading its firmware, which is a must for all the ghosting previous owner was told about, it solved the issue for those.
Pros:
1. Out of the box, the color and brightness were gorgeous, instantly recognizing PS5, Xbox series S, Apple TV 4k devices. tips; change all the HDMI settings to enhanced to get the 2.1 for PS5 and Xbox series S, best to get those HDMI types as well to get the most out of it, make sure they are Dolby enhanced HDMI cable. The sound quality is excellent, pretty loud, and clear.
2. Xbox series S recognized all the checked boxes like Dolby gaming, 120 refresh rate, VRR, etc. keep in mind you have to switch its HDMI to HDMI enhanced in tv setting to get all the functions to show, also switch to game mode in picture setting for free sync. The same goes for PS5. love instant turn on
3. like all its owners have said here, it's very bright indeed, tested all the youtube's HDR, Dolby, and Dolby atmos vids, and it's passed all of them with flying colors.
Cons:
1. firstly there aren't many cons to this gorgeous tv, except maybe some minor details. if you are the owner of Apple TV 4k, it should work fine and get Dolby vision right away with proper Dolby enhanced HDMI cable ofc, but some youtube's HDR vid doesn't show well even its 4k refresh rate even tho its 4k vid, maybe its apple and google don't play nice there or waiting for an update on it. BUT it shows find in its android tv youtube app since it's android.
2. Also, advice to check some Reddit (check "r/Hisense" under Reddit) or google for calibration setting of its pic, especially for HDR, SDR for both gaming and streaming to look its finest. tips; do turn off those motion enhancement causes of the soap opera effect except for noise reduction in SDR contents.
conclusion;
I'm satisfied with this purchase especially with its price point to its value, and the tv itself looks great and sold to mount on wall ofc, happily playing and streaming all my contents on it. Give it chance like I did because I was a toss-up between LG C1 or U8G, but due to its price and features it brings, after many many research and youtube reviews, i went with U8G. hoppping for it to last longer that's all.
I would recommend this to a friend
Pros mentioned:
Brightness, Picture quality, Refresh rate
Cons mentioned:
Ghosting
Rated 5 out of 5 stars
Awesome Xbox Series X TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for Xbox series X. It’s a little heavy feels well built. 2 hdmi 2.1 ports with another 2 hdmi 2.0 ports.. 120hz is amazing on the series X. Make sure you enable enhanced hdmi to get full quality. This tv is plenty bright if this is a concern for you. The sound on the tv is really good as well some bass out of the box. No ghosting on my tv thus far. There were a few updates upon unboxing. Don’t hesitate get it!!!
I would recommend this to a friend
Pros mentioned:
Brightness, Hdr, Picture quality
Rated 4 out of 5 stars
Great for most things
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently returned a Q8DT (Costco version of Q80T). It was a nice TV, but HDR content was always too dark, despite tweaking all the settings I could, especially shows like Loki and the Mandalorian. For the price, I wasn't willing to be frustrated every time I watched an HDR movie.
I read lots of reviews on the U8G and the comparison rtings.com. I liked that the U8G had basically the same feature set as the Q80T, was cheaper, had a much higher contrast and was much brighter than the Q80T.
I've had the U8G for a few days now and there are a number of things I like:
1. It is very snappy. The Android interface is very responsive and seems to be faster than the Samsung interface.
2. The picture is really good and can get very bright. I no longer feel like HDR (and Dolby Vision) are too dark. In fact, I've turned down the brightness.
3. There's lots of apps, since it is Android.
Here's the things I don't really like about the TV. They all really have to do with the style of the TV.
1. It's fat. It's over 3" thick. I mounted it on my wall, which still worked fine, but it is over 1/2 " thicker than the Q80T, which was also pretty think compared to other TV. Not a deal killer, but it would be nice if it was thinner.
2. I think the sensor box at the bottom of the TV is a little ugly. It just seems unnecessary, since most other TVs just build the IR/bluetooth/whatever sensors into the main frame of the TV. I think the Samsung TVs definitely look more polished.
3. This is the main reason, I'm dropping a star. The TV has a physical switch to disable the TV microphone, which is great. I don't want my TV listening all the time for commands.
The problem is that when you turn off the microphone switch, four bright LEDs shine at the bottom of the TV and there is NO WAY TO TURN THEM OFF ( I called support to check). I can't imagine who thought having lights shining at the bottom of the TV would be a good idea. It's like I'm being punished for trying to disable the microphone. Apparently this incredibly annoying "feature" was added to the H9G (predecessor to the U8G) in a software update. The only reason I can imagine that Hisense would do something so annoying is because they were getting too many support calls about people not being able to use their microphone because it was switched off or Hisense wants to make sure the microphone is off so it can spy on me. Neither are acceptable.
Please, please, please Hisense, make that an option to disable the lights. It's clearly software driven, since an update turned them on. That alone is enough to consider returning the TV, despite all the other great features.
Right now, I'm using a hack to disable the microphone that I found on a forum where others were complaining about the problem. I deny the microphone permission to the Google application, but then that prevents the bluetooth microphone on the remote from working as well.
I would recommend this to a friend
Pros mentioned:
Hdr, Picture quality, Refresh rate
Rated 5 out of 5 stars
Most Advanced and User Friendly!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It took less than 20 minutes to set up the television after it was mounted and connected to the power source; it was really simple and smooth. After turning on the TV, you'll be prompted to enter your Google account information, select a wifi or wired network, and then select an application to install. Remove the TV from Eco mode to fully utilize its capabilities. Among the various options, I discovered that the Theater day mode produces the finest picture quality and deepest colors of any of the others. You may also alter additional parameters manually, such as sharpness, brightness, and white balance, to get the best possible picture for your particular setting, but if you don't want to be bothered, I recommend sticking with the simple default.
The sound level and quality are adequate, and there are sound settings to pick from, much like on most other TVs. With the TV's Dolby Atmos sound, you'll be able to enjoy simulated surround sound with content created specifically for it. The Bedroom setting, for example, reduces the sound volume, as well as the highs and lows, so it isn't too loud in the calm of the night.
The game mode that employs the Motion Rate of 240 to increase the speed of refresh rate to reduce lag and works well with all consoles, which is great for my PS5. HDR is supported on this TV, and it will inform you when you play content that was shot with HDR. You will be able to tell how different and fantastic the picture quality is based on your internet connection speed; I recommend hardwiring your internet to get the most out of this feature.
The TV boasts a Quantom Dot color feature that, according to Hisense, unlocks over a billion color possibilities for improved picture quality. This feature is exclusive to Hisense and is their method of branding the TV's improved picture quality. This TV's most notable feature is that it runs on the Android TV operating system. This means you can install any streaming software from the Google Play store. It's also lightning fast when compared to many high-end 4K smart TVs. The menus are lightning fast, and the program load time is practically non-existent. There are numerous apps to choose from and enjoy.
Another excellent feature is Google Assistant, which you can enable by linking the TV with its remote through Bluetooth, and the TV will respond to voice instructions just like your Android phone. You may ask Google Assistant to turn on and off the TV. "Hey Google, play Cocomelon on Netflix," and the TV will turn on and start playing Netflix, proving that it is a Game Changing TV! Another built-in feature of this TV is Google Cast, which allows you to easily cast content from your Android phone or tablet to the TV.
This HiSense 4K U8G Series with Android TV is a fantastic buy, and its most advanced features will never fail to impress you.
I would recommend this to a friend
Pros mentioned:
Picture quality, Refresh rate
Cons mentioned:
Viewing angle
Rated 5 out of 5 stars
Get this NOW! XBox Series X All Green Boxes Check
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from someone who has been doing his TV research for TV’s that take advantage of the XBOX Series X: THIS IS THE ONE TO GRAB (if on budget but want to check all the green boxes on XBOX Video Settings)
This TV is crisp and bright! My XBOX looks flawless and using the 120hz with VRR makes it all punch!! I watched multiple YouTube videos to tweak the video setting just right for streaming movies but once you have them dialed in movies look AMAZING!! Dolby Vision a great addition to the Disney+ app and some others that use them. I no longer use my 4K Firestick since the smart TV has it all there and then some!
Only regret: not grabbing the 65” version since it has 3x the dimming zones.
Since this TV is in bedroom and viewing angle is directly in front there is no issue with viewing from the side but if using in large room you may not get as great of an experience if not straight on - washes out as the viewing angle gets wider.
OVERALL: No need to shell out the extra $500+ for TV’s that risk burn in and still can’t match this TV’s vivid and deep colors for your New Gen XBOX.
PRO TIP: Make sure you enable advanced HDMI and use the HDMI 2.1 to get all the features in your new gen XBox.
I would recommend this to a friend
Pros mentioned:
Gaming, Picture quality
Cons mentioned:
Ghosting
Rated 5 out of 5 stars
Great tv especially for next gen gaming
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is amazing. I love the picture quality. Gaming on the xbox series x amd PS5 is awesome. 4k120, VRR, game mode. You can play it on 1440p, 1080p, and 720 as well. I havent noticed any ghosting ir anything unusual with the tv. There are a couple of updates you need to downdoad. For around $1200 w/5yr warranty. This tv is worth it.
I would recommend this to a friend
Pros mentioned:
Hdr, Picture quality
Rated 4 out of 5 stars
Good TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Tv. You have to mess with the settings to get the right settings, otherwise the colors look to bright and cartoony for broadcast TV. Theater night/reduce backlight to 80/color temp low/ local dimming high....then it looks real good for SDR.
HDR looks good, as well. I owned a u7g and you didnt have the same problem with having to adjust the settings as much though, the colors didnt pop to much, but it didnt have the over brightness problem, things looked more natural.
The backlight remote is a gimmick, you hardly notice it and only turns on when you press a button, rendering it useless.
All in all its a good TV, but I made the mistake of not visting a BB store. Other options for good non oled TV's are the TCL r646, hisense U7g, sony x90j, LG qned 55(just released.) Be nice If Best buy had more 1080p sports at the store as well, not just 4k demos.
The first picture is standard mode, the second is the settings I mentioned. I do have a nvidia shield that upscales to 4k it was only in use in the 2nd picture.
I would like to thank Best buy for excellent service the price went down during the return period and then price matched, also they give truck service for tv's over 55 and place the box in your room, amazon doesnt do this.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Ghosting, Motion
Rated 5 out of 5 stars
55 u8g
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
for the money the picture quality is second to none. The motion is a little buggy here and there but very good most of the time. Sound is great for a flat screen..for my small bed room I dont even need a soundbar. All of the features work great with my next gen xbox and with my streaming services.No ghosting either. Couldnt be any more satisfied with my purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Superb picture. So-so remote and service.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 55U8G Hisense TV has a superb picture. Sharp, accurate color, good up-conversion. We did not see anything close in picture quality except for TVs costing almost twice as much or more. In sync with our impressions, we have found TV ratings at Rtings.com to be detailed and reliable, usually tracking with Consumer Reports but including way more useful information.
None of the other anywhere near comparable TVs we investigated had some of the features we need - which may be quite specific to us. We need an input for the older composite 480i video-audio signal (yellow-red-white RCA cables) for an older, but fantastically useful, DVR. This is now available on only one Sony model and not at all on TVs from Samsung or LG. We also need a easy way to switch on and off Closed Captions without drilling down through many layers of menus. Overall, we are very pleased with this Hisense TV.
Now for the minuses which are relatively minor.
1) The remote supplied with the TV is quite minimalist, lacking many functions we use daily. There are no number buttons for channel selection. There is no one-touch button to turn on and off Closed Captions. There is no “stop” button to end a streaming program on Netflix or YouTube. Luckily there are hundreds of alternative remotes available on the internet: we bought and are happy with a model ERF3J80H. Cf. photo.
2) The software that keeps the audio volume constant as you switch between inputs is flaky at best. It works, randomly, about one out of ten times you turn the TV on. Most of the time we have to adjust the volume considerably when we switch inputs.
3) The analog audio out (headphone) signal is too weak for our purposes requiring a headphone amplifier but I doubt this will affect very many customers.
4). We called Hisense service twice to discuss some of these issues. They were of zero help.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Best TV for gaming!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 years using the awesome TV with the best specs for gaming!
I would recommend this to a friend
Pros mentioned:
Brightness, Picture quality
Rated 3 out of 5 stars
Nice TV (one major design flaw)
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is great, sound of good, brightness is good, and four HDMI outlets are good as well. But there’s this one weird feature of the TV. When you turn off google assistant there are four little yellow LED lights that stay on permanently. The lights are off if you have google assistant turned on (there’s a switch on the TV to toggle on or off) so they obviously don’t have to be on the whole time. I wish a firmware update would allow you to disable the lights. They’re very distracting especially in a dark room. And it’s annoying to have to either live with it, turn on google assistant or put a piece of ugly tape on a pretty TV. If you like google assistant this will be a non issue otherwise you’ll have to decide if you can live with four yellow lights permanently turned on and staring you in the face. I may end up returning the TV after one day due to this.
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello Grant, thank you for purchasing the Hisense 55U8G and for taking the time to provide us with feedback. We are sorry to hear that you are unhappy with the lights on the television. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks again, Harley with the Hisense Support Team.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
This is It!!!!!!!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is it!!! This is the one! If you're looking for a 55" TV under $1000.00 then look no further... You've found it! I've done the hours and hours of research. I've watched EVERY YouTube video about the U8G and even bought the TCL 6 series first and brought it right back. If it's in your budget just add to cart and LET'S GOOOOOOOOOOOOO!
I would recommend this to a friend
Pros mentioned:
Brightness, Picture quality
Rated 5 out of 5 stars
You won’t be disappointed!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I highly recommend this TV, upgraded from Hisense 55H8C. Picture quality is excellent and extremely bright. Speakers are actually pretty great too! Supports all features for Xbox Series X/S, which was a must for me. Connected via an AudioQuest Cinnamon cable.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV and great price and service from Best Buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TV after researching the best picture quality and smart features for mid-price ranges. Best Buy even offered a $100 discount on a current year model and their service and communication for in-store pick up was excellent. It was very convenient and I did not have to risk overburdened delivery services damaging my TV. After setup the reviews proved correct. Excellent brightness, colors, contrasts and a wealth of smart features and built-in Google assistant. Very happy with my purchase and Best Buy.
I would recommend this to a friend
Pros mentioned:
Hdr, Refresh rate
Rated 5 out of 5 stars
Beautiful display
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful display and picture. It’s features are very impressive with 120hz display and HDR,with Google assistant built in. I already got used to turn on and off the tv using Google.
I would recommend this to a friend
Pros mentioned:
Brightness, Hdr, Picture quality
Rated 5 out of 5 stars
Amazing Picture, Sound Quality, and Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First things first, the Hisense 55" U8G Series Quantum 4k ULED Android TV is probably the best bang for your buck when pit against other leading brands in this price range. I'll admit when it comes to selecting that desirable new upgrade to your current viewing option, I almost never look to Hisense as a choice to be considered. I usually go other more popular household named brands. However, I am proud to say this TV deserves to be up there with the best of the best in it's class. I was pleased with the packaging too which kept the tv very safe and secure. Now it's not the thinnest tv by any means but whether it's set up with the included stand or mounted on your wall, it won't be taking up much space. The U8G also comes equipped with the full suite of the latest Dolby technology, including Dolby Vision and Atmos. This thing packs a huge punch. The Atmos sound shines here and will not disappoint. I would even go as far to say that this is the first tv I personally didn't need a soundbar accompanying it. Sound is a common issue with most tvs since companies choose to put the most effort into the best picture possible, which makes sense. But with the added theater setting it's as if your in a real cinema. With Dolby vision also being paired along side HDR and quantum color, this is one of the best Televisions I've had the pleasure of gushing over. I mean seriously, the bright-whites and deep-blacks keep the quality of any content you view. I haven't noticed any distortion or faded areas, you tend to see on other tv's, when the picture is either too bright or too dark. And the color is incredible, offering some of the best picture I've seen all year. I love that it has an anti glare feature so you won't have to worry if your desired room is too sunny or has alot of light. You'll be right at home if you've already used an android tv before. But in case you haven't, setup was very easy and could be done with my phone. It comes pre installed with Google so all you voice command enthusiasts will enjoy that too. I personally don't use voice so that's why I'm pleased that the included remote handled everything swiftly. The pre-set buttons for your favorite streaming apps are also a nice touch. Since this is an android tv, it has all the unique features you've come to expect including the play store and any app you can think of, that most tvs can run at todays standards. The remote also has a "FAV" button which allows you to customize your desired function whether it be a favorite channel, app or just a shortcut to 1 of 4 HDMI inputs which is how I chose to make it. Included are two 4k @120hz HDMI 2.1 ports so for all my gamers, this tv is built for the lastest generation of gaming consoles. Playing on my Xbox Series X was buttery smooth using this TV and with the added benefit of freesync, you can enjoy fast fps with zero tears or juddering which is very important for online gaming. The bezzless design is also asthethically pleasing and you'll have no problem introducing this model into your current living space. Overall this TV is nothing short of breathtaking and seriously worth the asking price. Hisense really stepped it up this year and are now among the best in my eyes.
I would recommend this to a friend
Pros mentioned:
Gaming, Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv,great for movies and a great gaming tv perfect with the PS5.Game looks amazing. Would recommend this to anyone. Love the picture quality.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
a very high price for what it offers
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all it is a new generation TV, so installation is quick and easy. Its setup took no more than 20 minutes. I really feel a bit disappointed, because the cost is quite high and the product is not that good, I expected a lot more because it is supposed to be a fairly new technology. In my house I have old series TVs and they look much better than this one. As for the resolution, the colors do not look quite sharp, they look opaque and I did not like that I do not feel satisfied or satisfied because I expected much more, I do not know if it is the brand that is not of great quality and therefore it does not meet my expectations. But one positive thing is that it has a very good sound, creates good in-room acoustics, and is very clear. Even though the image appears to be 4K, it is not quite sharp and the Image is opaque, I consider that there are much better televisions and that they have a lower cost, that is why I give it only 3 stars. I do not recommend it because the cost is very high for what it really offers The design is really quite beautiful, it is futuristic and striking. The sound I mentioned is very good, the quality is very high and it is very sharp The first thing I see is movies, my family and I enjoy movies so we opted to watch them but I didn't like the quality The connectivity was quick and easy, it is good and it does not suffer from disconnections or drops and I liked that It has attractive things like the design, the paint, the sound, the ease of installation but the video quality is not good and that is what disappointed me I received this product with a special discount in exchange for my honest opinion
No, I would not recommend this to a friend
Brand response from HisenseProductExpert
Posted .
Hello Alexandrita, Thank you for your interest in the Hisense 55U8G and for taking the time to provide us with a feedback. Thank you for getting in touch about these issues, we do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Rated 5 out of 5 stars
Recommend
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv ran great and constantly for 2 years. 2 years doesn't seem long but considering it was more on than off, i do recommend it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
The Best In It's Class.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have NOTHING bad to say about this television. It is ABSOLUTELY BEAUTIFUL!!! The colors are vibrant and yes this tv gets very bright. The speakers are pretty good too. Android TV is great. Putting the legs on the tv was very easy. It's not too heavy. It's very sturdy (no wobbling). My favorite feature: Voice Control... I turn my Xbox Series S on and off with the tv with ease and all I say isIi Hey Google: Xbox on and bam! I love my 55" U8G. Shout-out to Quantum TV for giving this TV a great review.