“Why does my sound cut out at random times? My u8g is 4 months old and after the last update a few weeks ago the sound cuts off at different times of the day and you have to unplug it and reset the sound sometimes 3+tmes daily on random days.no connects”
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I honestly have no idea. I got mine about a month ago and installed a firmware update but have no such issue. Sounds like a warranty issue. Mine is not without the flaws as well. When watching streaming box movies, this TV will sometimes randomly turn off by itself. Does not happen very often but I had this box connected to the TCL TV and never experienced this issue.
Sorry, there was a problem. Please try again later.Hi Curious, thank you for purchasing the Hisense 55U8G and for taking the time to provide us with feedback. We’re so sorry to hear that your sound is cutting out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
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