A:AnswerHi Quarryman50, this thermostat has a -+1 degree differential. Please check if the screen goes blank, if the thermostat shows 'Cool On' on the screen, if the inside temperature goes above or below the set point and feel free to contact our tech support team for troubleshooting at (800) 633-3991 or on social media. - Maria
A:AnswerHi, this thermostat is compatible with heat pumps. To verify if this thermostat is compatible with your heat pump we need to know how many total wires you have and which terminals are being used on your current thermostat. You can contact our tech support team at (800) 633-3991 or on social media. - Maria
A:AnswerI hope this answers your question. There is a schedule where you can set the run times and temps for a/c or heat. You can include or exclude any day from the schedule as well. Hope that helps!
A:AnswerHi, if the issue persists, please feel free to reach out to us on Facebook/Twitter with a private message if you still need support. We look forward to hearing from you soon. -Jim
A:AnswerHi, the Honeywell Home Smart Color Thermostat may work; however, zoning products are handled by trained professionals so we recommend contacting an HVAC contractor for further assistance. -Jerry
A:AnswerHi, you can in fact install two thermostat at the same location and then give them two different names in the app to differentiate them. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
A:AnswerHi Lori, we'd be more than happy to help! When you have a moment, contact us at 1-800-633-3991, or through Facebook and Twitter under Honeywell Home. -Jerry
A:AnswerHi, the app doesn't send you a notification if the ac stops working. However the app will send you a notification for connectivity issues. -Jim
A:AnswerHi, the only advantage would be that it is a wireless connection in case that you don't have enough wires to run to your thermostat. So if you have enough wires to run to your thermostat from your system you should be fine. We recommend consulting with a contractor or reaching out to us with details about your system on Facebook or Twitter. We look forward to hearing from you soon. -Jim
A:AnswerHi Steve, you can connect the thermostat to Wi-Fi or a hotspot and your phone with the app can also be connected to Wi-Fi or use mobile data for remote access. If you have further questions you can contact our tech support team at (800) 633-3991 or on social media. - Maria
