A:AnswerHi hank! Thank you for reaching us out. This thermostat works with most 24-volt heating and cooling systems including Aux/Emergency Heat Pump systems. It does not work with electric baseboard heaters (120-240V), millivolt systems and Electric Fuel Types. Please, let us know if you have additional questions at 1-855-733-5465, case #00935492. We will be happy to help!
A:AnswerI would actually call Honeywell customer service on that one...it probably does but I don't use that feature....it works great with the apps though from both Apple and Android. Easy to program, easy to use and they look great. I think this is one of the few with the display on all the time so you can see the temperature from across a large room.
A:AnswerHi Bill! Thanks for reaching us out! We recommend to verify that the wiring and set up is for your system type. To do so, on the home screen, touch "Menu" and then go to "System Setup" to modify the initial system setup. If everything is connected and set up properly then we suggest to contact a licensed professional so he can check the system. If you require assistance getting this set up, you may reach us out at 1-855-733-5465, Reference case #00915066. We will be happy to assist you!
A:AnswerHi MarkH! Thank you for reaching us out. You will be able to select the system modes: (Auto, Heat, Cool, Em Heat (Thermostat controls Auxiliary Heat. Compressor is not used). The mode that you choose will appear on the display when it is in use. Please, let us know if you have additional questions at 1-855-733-5465, reference case #00915068. We will be happy to assist you!
A:AnswerYes, it will work on a single stage heating and cooling system. The main concern is if you have an older unit, it may only use a 4 wire cable and for this thermostat, using a 5 wire cable is the correct way for the installation. The 5 wire cable has an extra wire called the c-wire and is basically a ground for the electronic circuitry inside the thermostat.
My inside HVAC unit had a C terminal on the circuit board and I was able to run a new cable and connect all 5 wires to the thermostat.
A:AnswerYou'll need a C or Common wire one way or another. Most systems will have one, but if you don't,
most thermostat wire bundles have an unused wire which your HVAC Tech can use to power the thermostat.
This is a fine device in my judgement,; it does however need a power source.
A:AnswerHi Aardvark! Thank you for reaching us. This thermostat its compatible with Gas Furnace/Oil Furnace/Electric Furnace with Air Conditioning (24-volt heating and conditioning systems). We suggest to label the wires on the old thermostat before disconnecting them as we don't follow color code. If you have any other doubt, feel free to call us at 1-855-733-5465, reference case #00836923. We will be happy to help! Thank you.
A:AnswerHi DLRober! The Honeywell Smart color Thermostat with WiFi is not compatible with RedLink systems. To verify the compatibility of this thermostat and your Zoning controller, please contact an HVAC professional contractor or our Zoning Support Team at 1 (800) 828-8367, Monday- Friday from 8:00 am-4:30 pm CST. Have an excellent week!
A:AnswerHi there! It sounds like this could be a power issue. Please make sure that the wiring is correct and they are completely firm and secure inside of the terminals. Reset the circuit breakers and verify that the thermostat has a Common wire connected to the terminal 'C' to power up the screen. If you have any other questions, please feel free to call us at 1-855-733-5465. we will gladly continue to assist you. Thank you!
A:AnswerHi SueTj!
Thanks for reaching out, this would be difficult to determine without knowing a little more info about your system, is a zoning panel involved, wiring to the thermostat, ect. I would like for you to reach out to us with this at (800) 468-1502, also we offer full support through Facebook and Twitter.
A:AnswerHi, ltai! Based on the information provided the Honeywell - Smart Color Thermostat with Wi-Fi Connectivity qualifies for the Southern California Edison Rebate program. If you have any questions about your rebate, please reach out to your energy company. Have a great day!
A:AnswerHI Nic! The Honeywell - Smart Color Thermostat with Wi-Fi Connectivity has several predefined color themes, and you may also customize with your desired color and text color. If you have any additional questions feel free to reach out to us at 1-855-733-5465. Have a great day!
