A:AnswerHi Itstoohot, thank you for bringing this to our attention. We would have to check if the thermostat shows 'Cool is On', if your AC system is running and if you are feeling cool air coming out of the vents, verify wiring and thermostat configuration. Feel free to contact our team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account and we will be happy to assist. - Maria
A:AnswerHi, thanks for reaching out to us. The average monthly data usage for the Honeywell Home - Smart Color Thermostat is 85 MB. If you have any further inquiries, please do not hesitate to contact us at -800-633-3991 or through Twitter and Facebook under Honeywell Home. -Jerry
A:AnswerHi Paul at Honeywell.
I dont have facebook, and I tried to message on twitter buy @honeywellhome doesnt accept messages on twitter. Not really a great suggestion.
A:AnswerHi, thank you for reaching out with this. We would like to gather some more information on this to better assist. Please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
A:AnswerAs long as the boiler system has a “C” wire it will work, if you don’t have a “C” wire there are some alternate wiring options but you may not have full functionality of the thermostat and you would want to be sure to follow the set up for heat only. From my experience if the furnace/boiler was 10-15 years old or newer it had all the technology required but older ones my not without installing a transformer. Basically go to your boiler/furnace and look where the thermostat wire connects to the unit. If there are 4-5 wires going into a switch, one of which labeled as “C” then you should be good to go
A:AnswerNo remote sensor is needed for this series. A remote sensor can be used for the T9 series by Honeywell. This product can be access remotely by an app.
A:AnswerI have two different consoles also . One controls the heat and the other one heat and cold . I changed both so I can control both of them true the app . This is how it will show att photo . Yes they both can be control ones registered.
A:AnswerI have mine connected to my phone thru the Honeywell app and to my Google assistant. As to remote room sensors, check the Honeywell website. The problem with remote room sensors is that if one room is colder than the rest of the rooms it could tell the heater to turn on when it doesn't really need to.
