Questions & Answers
- Model:
- 14-dq0031dx
- |
- SKU:
- 6478314
Q: QuestionCan This Computer Run Unreal Engine 5?
Asked by Person.
- A:Answer Thank you for the question. Apologies, this laptop does not meet the developer's minimum requirements for Unreal Engine 5.
Answered by HP Team

Q: QuestionHow does this do with videos. Does it do well with Netfix streaming and/or downloaded movies to play?
Asked by Kingsbud1.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes i watch Netflix daily or my daughter does
Answered by MissingApple
Q: QuestionIs this unit equipped with DVD CD playrr?
Asked by czkidd.
- A:Answer Hello. Thanks for your question. This HP laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.
Answered by HP Team

Q: QuestionIs this laptop Chromebook? Hp 14' laptop-Intel Celeron-4GB memory-64gbemmc-snowflake white
Asked by Pam.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer No it’s not a chrome book it has windows 11
Answered by Mcjdfmpc
Q: QuestionCan Cisco Webex be downloaded and used on this computer?
Asked by Cam.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer Hello, Cam. Thanks for your question. This HP laptop comes with Windows 11 in S Mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. You can switch out of the S Mode. It is free and easy to do. Here are some instructions: https://bit.ly/3okv4Mj Then, you will be able to download Cisco Webex.
Answered by HP Team

Q: QuestionWhat printers is compatible with this laptop
Asked by ron.
- A:Answer All HP printers currently sold will be compatible with this laptop.
Answered by HP Team

Q: QuestionModel:14-dq0031dx Is Microsoft 360 included in Thie model ???
Asked by Anonymous.
- A:Answer There is no Microsoft 365 software included with this laptop, however a 30 day free trial is available on the Microsoft website.
Answered by HP Team

Q: QuestionCan this laptop smoothly run Roblox games?
Asked by Snakejake127.
- A:Answer While you could certainly play lightweight games on this computer, we would recommend referencing the developers recommended specifications to ensure the computer will meet your needs.
Answered by HP Team

Q: QuestionIs there an SD slot to expand storage?
Asked by LarryDarryl.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Yes, this laptop has a multi-format SD media card reader.
Answered by HP Team

Q: QuestionWhat is s mode
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer S mode is a version of Windows 11 that is streamlined for security and performance. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.
Answered by HP Team

Q: QuestionCAN THIS LAPTOP be converted from windows 11 to windows 10. HP-14" INtel Celeron 4bMemory 64gm emmc Indigo blue
Asked by SHELLY.
- A:Answer No, you cannot convert from Windows 11 to Windows 10 on this laptop.
Answered by HP Team

Q: QuestionWould this be a good laptop for schoolwork?
Asked by Brooke.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer It depends on what school you're attending and what sort of classes you're taking. If it's high school or lower division college classes it should work fine, with one caveat: Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. If one of your classes require a particular piece of software, it needs to be available in the Windows Store.
Answered by HP Team

Q: Questionhow about using Excel
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer This laptop comes with a One year subscription of Microsoft 365 which includes Excel.
Answered by HP Team

Q: QuestionCan my 8 year old grandson download games
Asked by Booboo.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer It is recommended that you look at the developer's site to see the system requirements for any software you would like to use. Updates can change the requirements which can affect the settings you can run the software on or if you can run it at all. This model also starts in S Mode which would have to be turned off and that will lower the security on the device.
Answered by HP Team

Q: QuestionCan this computer play Roblox good?
Asked by Guest.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Roblox is available in the store, so you should have no problem running it on the computer.
Answered by HP Team

Q: QuestionWhat Installation Package does this use and can i go back to windows 10 on it
Asked by Nova.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer This laptop has the Windows 11 Home in S mode operating system and can not be reverted to Windows 10.
Answered by HP Team

Q: QuestionCan this perfectly run games like Roblox And/Or Minecraft?
Asked by Misin.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Both of those apps are available, but it's impossible to say, because "perfectly" means different things to different people
Answered by HP Team

Q: QuestionDoes it have a camera for zoom sessions.
Asked by Eyes.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes, this laptop does have a built-in camera and microphone.
Answered by HP Team

Q: QuestionCan It Run Valorant?
Asked by XboxLover.
- A:Answer No, this laptop does not meet the requirements to sufficiently run Valorant.
Answered by HP Team

Q: QuestionDoes the sd card sit flush or stick out? Thanks
Asked by DigitalCurator.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
- A:Answer The SD card will not be flush when placed in the SD card slot. It sticks out a little bit so it can be pressed to get it to pop out and removed from the slot.
Answered by HP Team
































