Questions & Answers
- Model:
- 14-dq0031dx
- |
- SKU:
- 6478314
Q: QuestionCan I take it out of "S" Mode in windows 11?
Asked by Richie.
- A:Answer Yes, by following these steps: On your PC running Windows 11 in S mode, open Settings > System > Activation. In the Switch to Windows 11 Home section, select Go to the Store. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button.
Answered by HP Team

Q: QuestionWhat is the internal memory of this computer?
Asked by Vinny.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer This model has 64GB of storage space. Some of that will be used by the OS.
Answered by HP Team

Q: QuestionHow long the MMC suppose to last? After how many GB of data write? Can it be booted to an external USB 3.x hard drive?
Asked by linususer.
- A:Answer While the actual time will depend on how the computer is being used, under any kind of normal use, it should last quite a few years.
Answered by HP Team

Q: QuestionWill I be able to download roblox on it, and other downloads such as brave and autoclicker?
Asked by Roblox.
- A:Answer While you could certainly play lightweight games on this computer, we would recommend referencing the developers recommended specifications to ensure the computer will meet your needs.
Answered by HP Team

Q: QuestionIt's working in India or no? This laptop
Asked by Parul.
- A:Answer The power supply for this laptop is not "dual voltage", so you'll need to get a converter to step down the voltage from the 230 volts in the mains power to the 120 that the computer expects. You'll also need an adapter to fit the outlet, which has different pins than a North American outlet.
Answered by HP Team

Q: QuestionIs this laptop anti glare
Asked by Ndstubbs.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer Yes
Answered by Comp
Q: QuestionWhat system is this powerd by
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Hello. Thanks for your question. This HP laptop has Windows 11 in S mode.
Answered by HP Team

Q: Questioncan you put a SIM card on the computer
Asked by Mac.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Hello. Thanks for your question. No, you cannot put a SIM card into this HP laptop.
Answered by HP Team

Q: QuestionI use cricut design space and publisher and my HP Chromebook doesn’t support it. Does this computer support those apps?
Asked by Logan.
- A:Answer Yes, I use mine with it
Answered by Micheleh
Q: QuestionCan this laptop run After Effects?
Asked by Bianca.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Unfortunately, After Effects is not one of the available apps.
Answered by HP Team

Q: QuestionCan I add 4 more GB OF RAM to this laptop
Asked by Jaay.
- A:Answer Yes, this laptop can be upgraded. As of today, I am now running 8GB of RAM in this laptop.
Answered by n7ekg
Q: QuestionCan you install the Zoom app on this machine
Asked by Anonymous.
- A:Answer Yes, this laptop is compatible with Zoom.
Answered by HP Team

Q: QuestionI’ve got a 2 TB icloud drive. Will Windows 11 treat the icloud as an external drive?
Asked by Will.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes
Answered by Laptop1
Q: QuestionCan I install software to an external drive that I have attached to a port?
Asked by Will.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes, you can install software via an external optical drive attached to this laptop.
Answered by HP Team

Q: QuestionWhere can I buy an adapter to go with this laptop for when I travel outside of the country?
Asked by Anonymous.
- A:Answer You can check with HP Support or the computer team at Best Buy about possible solutions for getting an adapter or power supply that will work with this unit outside of the US. There are many third-party options and a few first party that will likely do what you need it to do. HP and Best Buy do sell some adapters and power supplies meant to work outside of the US.
Answered by HP Team

Q: QuestionDoes this laptop support Zoom virtual background?
Asked by Anderson.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer You will want to check the developer's site for Zoom about the system requirements for the virtual background and make sure that this device meets those requirements. This laptop also comes with Windows 11 Home in S Mode, and the S Mode might have to be turned off to use Zoom. Turning off S Mode lowers some of the security for this device.
Answered by HP Team

Q: QuestionWill this laptop work with Zoom video conferencing without lagging?
Asked by Curious.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Pale Gold
- A:Answer This laptop is capable of running Zoom for video conferencing.
Answered by HP Team

Q: Questioncan this computer run quickbooks
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer I run intuit on it with no problems
Answered by spena
Q: QuestionWill I be able to download and use cricut design space on this laptop?
Asked by Carm.
- A:Answer ecause this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. Fortunately, Design Space is one of the available apps, so you'll be able to download it from there and run it on the computer.
Answered by HP Team
































