Questions & Answers
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 12031690
Q: QuestionIs there an upgrade for the motherboard. I have been wanting to try and upgrade to an i5-12400. If not its ok
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer No, unfortunately, there isn't an upgrade for the motherboard.
Answered by HP Team

Q: QuestionAre there any word and spreadsheet programs installed in this comp if I would not want to renew Microsoft 365?
Asked by yuri.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer No, there's nothing installed, although you should be able to use the online version of Microsoft 365 for free.
Answered by HP Team

Q: QuestionI bought this laptop in September. I had been using it for virtual therapy, and then just basic Word usage. However it is already SO SLOW and it pretty much has to be plugged in to even turn on now. I haven’t downloaded anything, why is it DRAGGING?
Asked by ajjack09.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Thank you for your question regarding the HP - 14" Laptop 14-dq0051dx. Multiple things could be causing that issue such as an issue with the provider, the modem, the router, cables, updates, and a possible issue with the Wi-Fi card in the laptop. You can contact your provider to check with possibly issues with the network itself and contact HP Support to have them help troubleshoot the laptop.
Answered by HP Team

Q: QuestionDoes it have a Touchscreen
Asked by Tee.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionCan you use this computer for doing accounting work on the square website
Asked by PayDay.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer I would think so
Answered by Candy
Q: QuestionIs this laptop touchscreen
Asked by Maverick.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No it is not.
Answered by iamthetylerjames
Q: QuestionIs this a good computer for elementary school students to do homework on?
Asked by Cats.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Possibly...just a bit slow.
Answered by KatsB
Q: QuestionDo keys light up
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer No
Answered by JohnB
Q: QuestionIs this computer good for games like a flight stimulator download?
Asked by MLJ.
- A:Answer Yes this computer is excellent for downloads as well as crisp bright display. Would be good for this type of use
Answered by MelisaA
Q: QuestionCan I do WebEx meetings on here or any other meetings on this computer?
Asked by Pebbles.
- A:Answer Thank you for your question. You can check the requirements for the software you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software on or if you can use the software at all.
Answered by HP Team

Q: Questiondoes this computer have xl for spread sheets
Asked by jayg.
- A:Answer One year Microsoft Office comes with the purchase.
Answered by Robb
Q: QuestionCan art softwares like Krita can be downloaded on the laptop?
Asked by Chris.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Thank you for choosing HP! According to the official Krita website, it would still run on this laptop. Although it is probable that you would experience slow response times from the laptop. This is due to the small amount of RAM it is installed.
Answered by HP Team

Q: QuestionCan I stream YouTube TV with this laptop?
Asked by RobertC.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes
Answered by StevenK
Q: QuestionCan I set this laptop up on multiple monitors
Asked by JasonH.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Yes,
Answered by Anonymous
Q: QuestionThis is kinda dumb for most but youtubers like me but can is screen record?
Asked by Youtubebelike.
- A:Answer Thank you for your question. This model comes with Windows 11 in S mode, which does have a screen recording feature included.
Answered by HP Team

Q: QuestionCan I go online to Shutterfly to make calendars with this computer
Asked by Kack.
- A:Answer Yes
Answered by TeeLaa
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