Questions & Answers
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Q: QuestionDo this laptop have build in Wi-Fi?
Asked by Da.
- A:Answer Yes, this laptop has 802.11a/b/g/n/ac wireless capability.
Answered by HP Team

Q: QuestionThere’s a banner that says you get a 12 month Microsoft 365 subscription, but in the features section it says it’s 30 day subscription. What’s the real deal?
Asked by Mark.
- A:Answer Thank you for the question. Microsoft includes a free 30-day trial of Microsoft 365, however, a banner might be a special that Best Buy is offering. Please reach out to Best Buy directly to inquire.
Answered by HP Team

Q: Questioncan i download visual studios on this laptop?
Asked by Anonymous.
- A:Answer Thank you for the question. No. The operating system takes up storage space, and typical installations of Visual Studio require 20-50 GB of free space. Additionally, the recommended RAM is 16GB, this model has 4GB.
Answered by HP Team

Q: QuestionCan I edit photos with photoshop I On this laptop
Asked by Em.
- A:Answer Thank you for the question. No, you'll likely need more RAM and a faster processor.
Answered by HP Team

Q: QuestionCan you play Minecraft on this laptop?
Asked by Bat25.
- A:Answer You can check the requirements for the software you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software on or if you can use the software at all. Keep in mind that this computer comes with Windows 11 in S mode, so all applications must be downloaded from the Microsoft Store unless you remove it from S mode.
Answered by HP Team

Q: QuestionI've heard that once you switch out of S mode, there's no going back. True?
Asked by Steve65.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Yes, this is true. Returning back to S mode isn’t possible once you’ve left it for whatever reason.
Answered by Dami
Q: QuestionDoes this come with Windows
Asked by Anonymous.
- A:Answer This model comes with Windows 11 in S mode, a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.
Answered by HP Team

Q: QuestionDoes this laptop let you charge it through the type c port ?
Asked by MagicMike.
- A:Answer Thank you for the question. The USB Type-C port on the HP 14-dq0052dx does not support charging.
Answered by HP Team

Q: QuestionIs this Windows 11 compatible?
Asked by Katrox.
- A:Answer Yes. Windows 11 comes preinstalled on the device.
Answered by Dami
Q: QuestionMy son wants to play Roblox will this work like a laptop or see it as a notebook/portable device? We purchased a Chromebook but it was laggy and saw it only as an app.
Asked by Mama1.
- A:Answer For any software, you will want to check the system requirements from the publisher's website and make sure the device meets the requirements for the setting you would like to run it on. Updates can change the requirements which can impact what settings you can run it on or if you can run it all. In the case of Roblox, this unit has Windows in S Mode. You would need to turn off S Mode to get it to run which reduce the security of the device and S Mode cannot be turned back on. Roblox also requires you to always be online, so the network you are on can also have an impact on the game.
Answered by HP Team

Q: QuestionIS VIRUS PROTECTION INCLUDED AT OR WITH PURCHASE?
Asked by Linda.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer Compre una pc en su tienda y me incluia un antivirus pero la pc me llego por correo . Mi pregunta es si ya esta instalado el antivirus ?
Answered by Anonymous
Q: QuestionIs this computer good for streaming?
Asked by Anonymous.
- A:Answer no, way too slow and laggy
Answered by KellyE
Q: QuestionIs this laptop touchscreen
Asked by Tressy.
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionIs this laptop touch screen
Asked by Cis.
- A:Answer No, this laptop does not have a touch screen.
Answered by HP Team

Q: QuestionWhat printer works best with this computer
Asked by Anonymous.
- A:Answer All current HP printers will be compatible with this Windows 11 laptop.
Answered by HP Team

Q: QuestionCan this computer run fl studios
Asked by Juis.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
- A:Answer No this thing is way under powered. It has a hard time just running a browser
Answered by RickyH
Q: QuestionCan the graphics card be upgraded on this laptop?
Asked by Rob.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Even if it could be upgraded. I wouldn't. No point in upgrading a graphics card in this laptop because the rest of the laptop would hold it back
Answered by ADMIRALoz
Q: QuestionCan you play games on it like Sims 4?
Asked by B.
- A:Answer I had to purchase an external storage device but it cost about $20 and does the job fine. No lagging and great display
Answered by christinew
Q: QuestionDoes this have windows 11?
Asked by Sid1.
- A:Answer This unit comes with Windows 11 Home in S Mode. S Mode prevents you from downloading third-party applications and will restrict access to some websites as it is a more secure version of Windows. You can turn off S Mode, but to remove those restrictions, but you cannot turn S Mode back on.
Answered by HP Team

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