A:AnswerThis printer connected automatically to my wifi during setup. Is incredibly easy to operate and runs perfectly in every respect. NEVER loses the wifi connection.
A:AnswerThank you for your question about this HP Envy printer! It sounds like that the computer is set up to print in black and white to that printer. You can change that when you go to print out a document or photo then go into "More options" and change the color setting to "Default." Best Buy Geek Squad and HP Support can help you with this.
A:AnswerHP, read your own community chat boards to which your online help refers the User. Known issue! You know and admit in writing that power cycle is NOT a fix for ANY of us, and both HP tech supers. Dante and Reborn and GeekSquad say it is “not repairable.” You owe users a new printer not a refurbished lemon or a coupon worth 1/2 the value. Don’t render my printer obsolete then try to upsell me! You broke it, you fix it!
A:AnswerThank you for the question. The Envy Inspire 7955e does not perform automatic 2-sided scanning. You can scan side one and manually flip the page to scan side two.
A:AnswerYou can scan legal through the ADF, Auto Document Feeder on top of the scanner, and choose the destination where to store the file using the HP Smart app.
A:AnswerSounds like it needs to be recalibrated. I suggest first try reseating your ink cartridges. If that doesn't fix it, try looking in the manual or finding the manual online to get the steps necessary to recalibrate the machine. If that still doesn't cut it, I would contact technical support.
A:AnswerHello, yes, you are able to disable the WiFi setting on the printer, however if you want to receive the additional 1 year of extended warranty you will not be able to turn that off or it will forfeit being a part of the HP+ program. Best Buy offers you a 14 day return policy if you find the device is not performing to your satisfaction. Thank you for being an HP customer.
