“Had a 8620 for 2 years know having problems with pin heads not reading, know I need to replace. Has anyone replaced pin heads with this model.”

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• The PRINTHEAD is expensive and I think you would be better to purchase a new printer ON SALE rather than spend way too much for a part on a 2 year old printer. The HP models are on sale most of the time. I had the same error message and when I found out what the part would cost, I quickly decided to update and buy a new HP printer..

  Answered by bjhoneybear 7 years ago

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• Thank you for your question. Are you referring to the Printhead? If so, the printhead in the 6968 is permanent and can not be replaced.

  Answered by HP Team 7 years ago

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