A:AnswerYour monitor is probably connected to the motherboard where the internal graphics are. Try connecting your monitor to the gtx and see if that works.
A:AnswerHi JasonLi,
The name of the case is called Trace. This specific case was designed and created by iBUYPOWER. Unfortunately, we do not sell the case itself. If you were to purchase the case, it would have to be with the whole configuration.
A:AnswerHello, The idle temperatures you are receiving seem to be normal depending on ambient temperatures. However if you do have other questions about the temperature, we recommend contacting our Technical Support for detailed assistance at (888) 618-6040. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
A:AnswerHi Connor,
Please plug in all the cables that you stated in your question, your system should power up and everything should work. If you have any further questions, please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerAbsolutely. I am currently playing Overwatch on a 34" Ultra wide 3440 * 1440 monitor. I have my graphics setting set on epic (max) and my display size is 21:9. Game runs flawlessly so I would say that a game like the Sims 3 or 4 would easily be handled by this PC. I have attached some screenshots. At first the image was so large that I had to resize to upload. Just to give you an idea.
A:AnswerHello!
The PowerDVD 17 disk comes with a trial version. If you have an y further questions, please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerHello!
We have various sales throughout the year depending on our stock. If you have any further questions, please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerThe Wifi adapter that comes with the PC (a little white dongle that you should see in the top of your case) is unfortunately not the best quality. I would recommend getting some sort of Netgear adapter. I bought one from best buy that was $70 and its really fast, but I know that's more than some people want to spend. Theres plenty of less expensive options out there that will do the job.
A:AnswerHello!
This system can hold any standard power supply. The computer comes with a 1 year warranty on parts and labor. iBUYPOWER shall not be liable under this warranty if any damage or defect results due to service or alteration by anyone other than an authorized iBUYPOWER representative. If you have any further questions, please contact our technical support for assistance at (888) 618-6040. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!
A:AnswerHello! Please contact our Customer Service (888)-462-3899, ext.1922 for a replacement. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerBB provides payment plans to those that qualify for them, just like any credit plan they will take into account your personal details and history and decide if you can make small payments or what your installments on this device would be!
A:AnswerHello!
This system should include a Wi-Fi adapter. We are sorry to hear about your experience and thank you for expressing your concern. Please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerHello!
For the Trace Gaming Case the rear will take 1x 120mm radiator. And the front will take 2x 140mm or 2x 120mm radiator. If you have any further questions, please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
A:AnswerHello!
You will need to purchase an audio splitter to utilize both the audio and microphone. If you have any further questions, please contact our Customer Service (888)-462-3899, ext.1922 for assistance. Our Customer Service hours are Mon - Fri from 8:30 am - 5:30 pm PST. Thank you for your question!
