Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-8700 - 16GB Memory - NVIDIA RTX 2070 8GB - 1TB SSD - Black/Gray
Brand: iBUYPOWER
SKU: 6292002
Price: 600.99 USD
Rating: 4.7 (1384 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-8700 - 16GB Memory - NVIDIA RTX 2070 8GB - 1TB SSD - Black/Gray

Model:: BB952; |
SKU:: 6292002

User rating, 4.7 out of 5 stars with 1384 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 297 questions

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QuestionDoes this tower have an extra slot to add an Elgato 4K60 Pro capture card?
Asked 7 years ago by MrKnifeGuy.
- Answer Maybe. Will totally depend upon the mobo it ships with. Ours came with a bare-bones ASUS B360M. The RTX 2070 blocks the PCI-e x1 slot, but there is one remaining PCI-e x16 and the HD60 should fit there okay. Can't say for sure, but it looks like there'd be enough room. Good luck!
  Answered 7 years ago by BCinEVV
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QuestionMy unit didn't come with a remote for the lights, how do I change them?
Asked 7 years ago by Ford.
- Answer I know this question was asked 2 months ago, but just in case others were having the same problem as you and I, I'll write what I did to resolve this issue. My system came with the ASRock B360M IB-R, so I'm assuming this will only work for this mobo. There was something called Mystic Lights(?) already installed but that gave me an error every time I tried opening it. What I did was go to ASRock's site and download a file called PolychromeRGB(v1.0.34). This fixed the problem for me and I can finally change the colors.
  Answered 6 years ago by Jina
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QuestionWould Ripjaws DDR4 Ram with 3200 speed be compatible in this pc?
Asked 7 years ago by Brett.
- Answer As far as I can tell it should be compatible. The motherboard has 4 RAM slots with 2 taken up (2x 8GB Ram Sticks.) and the RAM runs at 2666. However, no more RAM would be needed in my opinion.
  Answered 7 years ago by Charlie
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QuestionIs there another way to customize the case lightning? My pc didn’t come with a remote.
Asked 7 years ago by KoreanPopcorn.
- Answer unfortunately no, send ibuypower a email with your product number and serial number and they should send you one out!
  Answered 7 years ago by Daniel
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QuestionIt says it's using an i7-8700 with a base clock frequency of 2.8GHz. The i7-8700 has a base clock frequency of 3.2GHz per the intel website. Is the specification listed incorrectly, or is it in fact not using the i7-8700?
Asked 7 years ago by ShaunT.
- Answer It is in fact an i7-8700. The base clock is listed incorrectly.
  Answered 7 years ago by Luke
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QuestionDoes this computer come with windows 10 pre installed?
Asked 7 years ago by Thatguy89.
- Answer Yes
  Answered 7 years ago by Mike
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QuestionHow do I mount and connect a 3.5 hard drive or get a manual that explains how to do this?
Asked 6 years ago by Anonymous.
- Answer Open the back side of computer. You will see 2 plates held on with one thumb screw each. Unscrew the thumb screw and remove the plate. You can mount your drive to the plate. You have to use your own screws as the computer does not come with any. Connect your cables to the drive before reinstalling the plate.
  Answered 6 years ago by billwinkle
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QuestionI was wondering how I could change the LED lights for the actual PC itself. I've had mine since December 2018 and I have never been able to change the LED lights in the case and I would like to change it to a certain color to match my whole setup. Thanks!
Asked 6 years ago by Vybz.
- Answer I had to go to IBUYPOWER.com and go to DRIVERS and downloaded the RGB Software Polychrome RGB! That worked!
  Answered 6 years ago by DesiTurtle92
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QuestionDoes this come with a brand name PSU and is it at least 80+ bronze?
Asked 6 years ago by Twan.
- Answer Mine came with a thermaltake 600w 80+ bronze.
  Answered 6 years ago by Manny
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QuestionWhat is the name/model of the motherboard? Do you know the web page where I can update the firmware/BIOS? Thanks.
Asked 6 years ago by Doowopper.
- Answer ASRock B360M IB-R1, but sold to IBP as an OEM part (if anyone knows better, please correct me) from what I understand. I found a couple forum posts on ASRock's website where people had to submit RMAs to IBP to get the right manual and driver disc. There's no support info about it on either ASRock's or IBP's sites. One post did have an address to a temporary downloadable pdf of the manual, but I can't remember which specific post. It isn't hard to find if you happen to make there before the download is no longer available.
  Answered 6 years ago by Dustin
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QuestionCan this build run in 4k and can it run gta 5
Asked 6 years ago by NewPCgamer.
- Answer Yes it can run 4K and GTA 5 just fine
  Answered 6 years ago by Snp1
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QuestionIs this product upgradeable for in the future?
Asked 6 years ago by Crosswind.
- Answer Yes looks to be, easily too
  Answered 6 years ago by Kaladin
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QuestionWould I be able to hook this up to my samsung smart tv? Could I use a xbox controller for gaming?
Asked 6 years ago by ezekiel2517.
- Answer I use dual screens, one is a 32in 1080p Samsung, the other is a 22 in computer monitor. Tv has a computer mode so frame rate and refresh are not an issue.
  Answered 6 years ago by Kaladin
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Questionwhat is the warranty on this?
Asked 6 years ago by Squirtle.
- Answer 12 Months from iBuyPower, not sure about the quality of the warranty, but it's likely extremely limited. If you want a good warranty, you can get it from BestBuy while purchasing.
  Answered 6 years ago by Matthew
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QuestionDoes this PC have any usb 2.0 ports?
Asked 6 years ago by MDJ.
- Answer Mine has 2 2.0 and 4 3.0
  Answered 6 years ago by Manny
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Question1.Why do they send you a cd when this desktop does not have a cd-dvd player in it? 2. What is the cd for and is it necessary? 3. Son has headphones w/mic but he only hears out of it, he can not talk into the mic. Do you need a special headphone set?
Asked 6 years ago by Donna.
- Answer PC need different headset as you see there are two ports . One with the little symbol of headset and one with symbol of a mic. Your headset need a wire with 2 connections 1 for the mic symbol port and one for the headset port
  Answered 6 years ago by Marey
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QuestionWhat is the power supply's watts and Can I add more rgb if i want to
Asked 6 years ago by Iboughtthis.
- Answer The power supply has 600w and yes, you can add more RGB if you want to.
  Answered 6 years ago by Chris
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QuestionI can’t fix the monitor. I use Lightroom and photoshop. I bought this for editing and I didn’t go with an iMac. But I’m getting really frustrated bc I can’t fix the resolution. It looks zoomed in and terrible. Someone help me please.
Asked 6 years ago by Nimsealy.
- Answer Check your display settings and make sure it’s at 100% or less. My only suggestion
  Answered 6 years ago by DayD
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QuestionDoes this computer have a brace/bracket installed on the GPU so it won’t sag over time?
Asked 6 years ago by Maverick518.
- Answer The graphics card is attached from the case end (like they all are) but doesn't have any support bracket on the free end. As long as you are not moving it around a lot, it should not be an issue. You could fabricate a support if you needed to but you need to think though the mechanics of it. You could do more damage than you bargained for.
  Answered 6 years ago by Rich
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QuestionWhat FPS does it run Fortnite and rainbow six at
Asked 6 years ago by Jacob.
- Answer 150 to 180 on fortnite depending on the amount of action on screen
  Answered 6 years ago by Sladesd
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Showing 41-60 of 297 questions

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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-8700 - 16GB Memory - NVIDIA RTX 2070 8GB - 1TB SSD - Black/Gray

Q: QuestionDoes this tower have an extra slot to add an Elgato 4K60 Pro capture card?

Q: QuestionMy unit didn't come with a remote for the lights, how do I change them?

Q: QuestionWould Ripjaws DDR4 Ram with 3200 speed be compatible in this pc?

Q: QuestionIs there another way to customize the case lightning? My pc didn’t come with a remote.

Q: QuestionIt says it's using an i7-8700 with a base clock frequency of 2.8GHz. The i7-8700 has a base clock frequency of 3.2GHz per the intel website. Is the specification listed incorrectly, or is it in fact not using the i7-8700?

Q: QuestionDoes this computer come with windows 10 pre installed?

Q: QuestionHow do I mount and connect a 3.5 hard drive or get a manual that explains how to do this?

Q: QuestionI was wondering how I could change the LED lights for the actual PC itself. I've had mine since December 2018 and I have never been able to change the LED lights in the case and I would like to change it to a certain color to match my whole setup. Thanks!

Q: QuestionDoes this come with a brand name PSU and is it at least 80+ bronze?

Q: QuestionWhat is the name/model of the motherboard? Do you know the web page where I can update the firmware/BIOS? Thanks.

Q: QuestionCan this build run in 4k and can it run gta 5

Q: QuestionIs this product upgradeable for in the future?

Q: QuestionWould I be able to hook this up to my samsung smart tv? Could I use a xbox controller for gaming?

Q: Questionwhat is the warranty on this?

Q: QuestionDoes this PC have any usb 2.0 ports?

Q: Question1.Why do they send you a cd when this desktop does not have a cd-dvd player in it? 2. What is the cd for and is it necessary? 3. Son has headphones w/mic but he only hears out of it, he can not talk into the mic. Do you need a special headphone set?

Q: QuestionWhat is the power supply's watts and Can I add more rgb if i want to

Q: QuestionI can’t fix the monitor. I use Lightroom and photoshop. I bought this for editing and I didn’t go with an iMac. But I’m getting really frustrated bc I can’t fix the resolution. It looks zoomed in and terrible. Someone help me please.

Q: QuestionDoes this computer have a brace/bracket installed on the GPU so it won’t sag over time?

Q: QuestionWhat FPS does it run Fortnite and rainbow six at

QuestionDoes this tower have an extra slot to add an Elgato 4K60 Pro capture card?

QuestionMy unit didn't come with a remote for the lights, how do I change them?

QuestionWould Ripjaws DDR4 Ram with 3200 speed be compatible in this pc?

QuestionIs there another way to customize the case lightning? My pc didn’t come with a remote.

QuestionIt says it's using an i7-8700 with a base clock frequency of 2.8GHz. The i7-8700 has a base clock frequency of 3.2GHz per the intel website. Is the specification listed incorrectly, or is it in fact not using the i7-8700?

QuestionDoes this computer come with windows 10 pre installed?

QuestionHow do I mount and connect a 3.5 hard drive or get a manual that explains how to do this?

QuestionI was wondering how I could change the LED lights for the actual PC itself. I've had mine since December 2018 and I have never been able to change the LED lights in the case and I would like to change it to a certain color to match my whole setup. Thanks!

QuestionDoes this come with a brand name PSU and is it at least 80+ bronze?

QuestionWhat is the name/model of the motherboard? Do you know the web page where I can update the firmware/BIOS? Thanks.

QuestionCan this build run in 4k and can it run gta 5

QuestionIs this product upgradeable for in the future?

QuestionWould I be able to hook this up to my samsung smart tv? Could I use a xbox controller for gaming?

Questionwhat is the warranty on this?

QuestionDoes this PC have any usb 2.0 ports?

Question1.Why do they send you a cd when this desktop does not have a cd-dvd player in it? 2. What is the cd for and is it necessary? 3. Son has headphones w/mic but he only hears out of it, he can not talk into the mic. Do you need a special headphone set?

QuestionWhat is the power supply's watts and Can I add more rgb if i want to

QuestionI can’t fix the monitor. I use Lightroom and photoshop. I bought this for editing and I didn’t go with an iMac. But I’m getting really frustrated bc I can’t fix the resolution. It looks zoomed in and terrible. Someone help me please.

QuestionDoes this computer have a brace/bracket installed on the GPU so it won’t sag over time?

QuestionWhat FPS does it run Fortnite and rainbow six at