Just purchased this - no sound, powers on, is set for the RCA cable and is set up correctly. My tv is a19" Samsung Smart TV, which recognizes the soundbar (Audio Out).

What's the deal? null

Question

Just purchased this - no sound, powers on, is set for the RCA cable and is set up correctly. My tv is a19" Samsung Smart TV, which recognizes the soundbar (Audio Out). 

What's the deal? null

Walter · Accepted Answer

Check the different source settings on the soundbar remote

clarkp10 · Answer

I had a problem installing, also. Found out that the red light which I thought indicated it was on, actually is on when the unit is off. The source light comes on when the unit is on and the red light is off. Hope this helps.

Answered by clarkp10 7 years ago

thollett · Answer

That's a hard question to answer without being in front of your equipment to see the setup and available menu options on the TV. However, I would suggest trying different cables or if your TV has an optical out - use an optical cable instead. A decent quality optical cable is pretty cheap these days. I have mine connected to a 42" Samsung Smart TV via optical. My sound works fine and is very pleasing considering the size and price of this unit. Hope you are able to figure it out!

Answered by thollett 7 years ago

Verified Purchase

Bap1 · Answer

An HDMI cable works just fine.

“Just purchased this - no sound, powers on, is set for the RCA cable and is set up correctly. My tv is a19" Samsung Smart TV, which recognizes the soundbar (Audio Out). What's the deal?”

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