A:AnswerHello CD,
The depth is 60 inches with door 90° open. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there,
Sadly, based on the features of this product it is an Energy star certified.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Taylor, there are four full-width dividers/shelves on the interior. Equidistant spacing results in five 26" x 16" x 14" spaces. The top and bottom shelves have fixed positions; the center two shelves permit secondary positions of ±2" height adjustment, allowing for modest customization. The bottom section contains two removable plastic baskets of ≈2000 cubic inches, each.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerIf you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy and can be returned 15 days from your delivery date.
Dina || Insignia Support || https://www.bestbuy.com/insignia
A:AnswerHi Barb,
I would highly suggest to contact Geek Squad for them to assist you further at (800) 433-5778.
Renee,
Insignia Support
Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Jane,
We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi Oscar, this freezer is not reversable.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerInsignia is made by Haier. You can contact them with your model number and they should be able to help you. Heads up… refrigerator/freezer shelves are stupid expensive. Don’t be surprised if it’s $60-$80 plus shipping.
Hope that helps.
A:AnswerHello Bear,
The refrigerant used for this freezer is R600a70g. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHello Ginger,
We are very sorry to read you are experiencing this issue with one of our products. To better assist you, I would highly advise to contact our customer service for further assistance and check for available options at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHello Yould,
The product is not frost free.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerSounds like a problem that requires a service person look at it. It could be unequal distribution of items/volume among the shelves, but I'm really not sure. If your freezer is still under warranty, I would call for service.
