The chair stopped massaging from the waist up. It’s stuck, only massaging the waist and legs. It does massage the arms, just not the back or neck. Remote has code error E101. Tried a new remote but still had the same problem and code. null

Question

MonicaK · Accepted Answer

Don’t expect any help from Insignia, maker of defective products— or Best Buy— even if you pay the $200 rip-off they call “Total Tech.” This chair is junk but Best Buy’s gonna keep yer money. never been treated anything like this by any company, ever. I’m extremely laid back but I don’t want anymore good people throwing away their hard earned money on this 200 lb paperweight.

Answered by MonicaK 2 years ago

Verified Purchase

Semperpete · Answer

Same. Mine is crap and no one can offer any assistance.

JDreview · Answer

Mine also started failing after 6 months.

OurFavoriteChair · Answer

This product is a crap with no support from Total Tech or Geek Squad. They want nothing to do with it if it breaks.

Answer

I have this. What happened with your chair? Same code, same problem. Thanks.

“The chair stopped massaging from the waist up. It’s stuck, only massaging the waist and legs. It does massage the arms, just not the back or neck. Remote has code error E101. Tried a new remote but still had the same problem and code.”

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