“We got this chair and hooked it up 2 days ago. We still can't figure out how to get the arms and shoulder air bags to work. Amy ideas how we can get them to inflate? Everything else works great.”

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• If the unit is not working, for product support please visit https://www.insigniaproducts.com/email-us

  Answered by InsigniaCustomerSupport 4 years ago

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• It usually works with one of the programs. Maybe try using the air on/off intensity button to see if that will help.

  Answered by Mat2 4 years ago

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• I would tell you to exchange it. Plugged ours in and all features are working, did not have to do anything special.

  Answered by Ricky87 4 years ago

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