My massage chair is not reclining. I am currently seeing an error message or E for message on the screen. How can this be corrected?

When I hit the center zero gravity button the chair does not move. null

Question

My massage chair is not reclining. I am currently seeing an error message or E for message on the screen. How can this be corrected?

When I hit the center zero gravity button the chair does not move. null

InsigniaCustomerSupport · Accepted Answer

Unplug the power cord, wait 30 seconds, then plug it back in.
If you still experience issues, such as error codes, please visit https://www.insigniaproducts.com/email-us

EdRosenberg · Answer

You don't press the center button, you press on the outer ring below the center button. Press where the reclining person is shown with the arrows indicating direction of recline. The top part is pushed to get the chair back up to a point where you are upright again and can dismount. I have no idea what the center zero G button does.

Answered by EdRosenberg 4 years ago

Verified Purchase

“My massage chair is not reclining. I am currently seeing an error message or E for message on the screen. How can this be corrected? When I hit the center zero gravity button the chair does not move.”

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