“Does every cycle churn slowly? I don't think it is getting the clothes clean enough because it doesn't move them around fast enough. I hear something spin in one revolution, then it stops for a few seconds, and then it repeats.”
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Hello, thank you for the question. What you’re experiencing is normal for a high-efficiency washer, as it uses slow, intermittent movements to clean clothes effectively while using less water. However, if you continue to feel the performance is not meeting your expectations, we recommend reaching out for further assistance. You can contact support at 877-467-4289 or email insignia@bestbuy.com for additional help. Poojitha | Insignia
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