A:AnswerAfter reading some reviews, it appears to be a common problem for the fabric softener dispenser to clog up. I use a Downey Ball to avoid this. You can try pouring hot water into the dispenser to, over time, clear it out.
A:AnswerHi,
This is not a question. Please contact us at 877-467-4289 for your support needs and we will get you the assistance required.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
A:AnswerWhen powering the machine on you shouldn’t get any numbers. You should see blue lights on the display and settings. This is your opportunity to set the dial and settings to your preferences for the load your washing. Hope this helps.
A:AnswerHi DJ,
The E2 error code on your washer indicates an issue related to water filling or draining. Ensure that the lid is properly closed during operation, and make sure there are no water leaks. If the problem persists, please feel free to call our customer service at 1-(877)-467-4289 or contact us at the link below for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
A:AnswerI would not recommend you removing the drum. That should be done by a registered technician. You could possibly break something and then you are going to have big problems.
A:AnswerHello JRB1,
There is no reset button on the back panel. Please perform below steps:
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the /Start Pause button to start your washer. For your safety, your
washer does not spin unless the lid is closed.
• Before your washer starts to fill, it makes a series of clicking noises to make sure that the lid is
locked and to do a quick drain.
• Sometimes your washer may pause between stages in the cycle. Wait to see if your washer starts
again.
• Disconnect the inlet hoses and clean the screens periodically. The hose filter screens may be
clogged.
Insignia Support
Louise
www.insigniaproducts.com/support
A:AnswerService warranty comes from subcontractor AIG. Very poor communication. Endless bounce around between Geek & AIG. May not service your area, despite Best Buy stores near by. That means return replace. Another protracted process. Who makes Insignia washer? Big secret. How come?
Here is your bounce info:
CS 888-237-8289 Appliance Resolution 800-304-1259 9 AM
Insignia & Warranty 877-467-4289 www.insigniaproducts.co customerservice@insignia-products.com
Geek 800-433-5778, 866-613-9853 10 AM ET –Geek Squad Exchange
A:AnswerPlease check the User Guide available on https://files.bbystatic.com/lX%2FetrxpSjcH3Zljlmnk7w%3D%3D/NS-TWM41WH8A_20-0362_WEB_V9_EN_Final%2Blr.pdf
A:AnswerIt does seem to be blending in cold water, even when set to the highest temperature. I would describe the resulting temperature as hot but not super hot. I have my water heater set very high, I don't know if it would still do that if the incoming water wasn't so hot. I think it's sensing the temperature and then adjusting to create whatever temperature it thinks is correct.
