Questions & Answers
- Model:
- NS-TDRE67W1
- |
- SKU:
- 6420142
Q: QuestionCan you use an adapter in order for 4 prong dryer to fit in a 3 prong straight blade? It's an older outlet 125/250v 3 straight blade prongs
Asked by Hellosunshine2024.
- A:Answer It's easier and probably cheaper to just switch the wire. There is a very easy to read diagram on the back of the machine for 3 wire and 4 wire plugs.
Answered by JamesS
Q: QuestionMy Insignia Dryer is working but is not putting out hot air. Can I order a heating element? What would that part be called?
Asked by TCombs.
- A:Answer Hi there! Thank you for reaching out. We apologize for the inconvenience this may cause. The heating element for your Insignia Dryer needs to be ordered and installed by our certified technicians to ensure safety and to prevent voiding the warranty. Unfortunately, this part is not available for direct order. If you need assistance with the repair, please contact our Insignia Customer Service hotline at 877-467-4289. We’re here to help! - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionThis is a ventless dryer?
Asked by Ventless.
- A:Answer Ventless? Definately not. The 4" round exhaust on the backside of the dryer is the output to be connected to a 4" vent. Do not obstruct the vent, it must flow properly
Answered by KenH
Q: Questionwhat is the depth with the door closed
Asked by glo.
- A:Answer The depth of the inside of the dryer is close to 23" when door is closed.
Answered by KevinK
Q: QuestionWhat is manufactured waranty for the imsignia dryer
Asked by Waranty.
- A:Answer Hello, thank you for your interest in our product. Upon purchasing the Insignia™ - 6.7 Cu. Ft. Electric Dryer with Sensor Dry, it will be covered by a 1-year manufacturer's warranty for labor and parts starting from the date of purchase. If you need further question or assistance, do not hesitate to reach us. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-6-7-cu-ft-electric-dryer-with-sensor-dry-white/6420142.p?skuId=6420142
Answered by InsigniaCustomerSupport

Q: QuestionSeems the timer knob is not moving when I dry clothes. I set it to 40 mins came back to the dryer and was still at 40 minutes..
Asked by Person.
- A:Answer It isn't the kind of knob that moves itself like the older models, when you set it on 40 minutes, it auto shuts off, if you set it on 20 min's it runs for twenty minutes and shuts itself off, same with 40mins 60mins 80 mins, if you shut the machine off yourself and wait a few seconds it will unlock the door.
Answered by NicholasH
Q: QuestionDo you take out the old dryer
Asked by Anonymous.
- A:Answer With our Standalone Haul-Away service, you can get rid of old or broken products and declutter your home. We’ll haul away and recycle up to a total of 2 large products and an unlimited number of select smaller products. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionDoes this dryer come with the plug or do you also have to purchase the plug
Asked by Plug.
- A:Answer You have to purchase plugs. Anything to rob people. If you buy a coffee pot you don't have to buy a plug, if you purchase a car you don't have to buy motor. Makes no sense
Answered by Anonymous
Q: QuestionDo you take the old dryer
Asked by Cheryl.
- A:Answer Best Buy will take the old dryer but i believe there is an extra fee for that service.
Answered by Anonymous
Q: QuestionHow much is delivery charge
Asked by Anonymous.
- A:Answer They stayed the delivery fee at 100 dollars with a 10 day wait. I had them hold the dryer for two days then I picked it up myself.
Answered by DezellS
Q: QuestionWhat does the sanitize feature do
Asked by JJ.
- A:Answer Kills lice bud bugs or bacteria. It’s just high constant heat.
Answered by user287212
Q: QuestionThe clean lint light won't go off and it's blinking after cleaning the front lint trap. The unit seems to be working fine. Is there a reset switch or is there something else that needs to be done to get the light to go off? Thank you.
Asked by Brom.
- A:Answer My light was on as soon as I plugged it in out of the box. As long as the dryer is working properly, I wouldn’t worry about it.
Answered by CJ76
Q: QuestionWhat cord do I need
Asked by Sharon.
- A:Answer Standard washer dryer cord I used a universal one from ACE hardware and it was easy to install and worked
Answered by user287212
Q: QuestionWhat electrical cord is required?
Asked by Gary.
- A:Answer Yes it is required - comes with the dryer kit
Answered by HaroldR
Q: QuestionCan I use this dryer with an indoor ventilation kit? I live in an apartment.
Asked by Selena.
- A:Answer Hi Selena, you must exhaust your dryer to the outside to reduce the risk of fire when installed any place inside the house. Do not install another fuel-burning appliance in the same closet as your dryer. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionTimer not working on dryer. You set for 50 minutes and shortly thereafter the timer drops down to 15 minutes and stops after 15 minutes andm the clothes are still wet
Asked by Cobra.
- A:Answer I would call support
Answered by JeremyL
Q: QuestionWe're can I fine the replacement piece to keep the dryer door cloaed
Asked by Anonymous.
- A:Answer Hi there, To better assist you purchase the specific part, please feel free to call Insignia at 877-467-4289. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: Questioncan they take the old dryer out and dispose of it
Asked by bobbie.
- A:Answer Hi bobbie, usually the store where you purchased this old dryer is not longer disposing old products. However if that marketing/selling company contracts with an outside contractor to do the install, then that contractor might. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionDoes this come with a connection to the socket a power cord to plug in
Asked by Anonymous.
- A:Answer No it does not, you’ll have to purchase a power cord separately.
Answered by PeytonR
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