“Just purchased HDTV Antenna NS-ANT700HA for my Insignia Fire TV. I connected directly to the TV, did the channel scan (it shows 15), however, when I go to LIVE TV on my set these channels do not show up. I just see the 400+ free channels for the FIRE TV.”
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Hi NRG3! It sounds like there may be an issue with the signal reception. Here are a few troubleshooting steps you can try: 1. Make sure the antenna is positioned correctly. Sometimes moving it around or placing it near a window can help improve reception. 2. Check the connection between the antenna and the TV to ensure it is secure. 3. Try resetting the channel scan on your TV and running it again to see if that helps. 4. Make sure your TV is set to the correct input source for the antenna. Please let us know if you need further assistance. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.You will have to move the antenna around till you get a clear picture. Sometimes you have to Scan the channels a few times until you get them in. It also depends on where the antenna is located it seems to work better near a window. Many of the channels we get are old tv shows.
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