“I just bought a j5create hdmi- display port and I have an ultra gear monitor 4k but it won’t detect my ps5”

1-2 of 2 Answers

• Should have bought an Xbox.

  Answered by Jake86 3 months ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• The USB-C to 4K HDMI Adapter requires that the Type-C port on your smartphone, tablet, or laptop support DisplayPort Alternate Mode. The PlayStation 5 does not support DisplayPort Alternate Mode therefore is not compatible with the USB-C to 4K HDMI Adapter. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.

  Answered by J5create Team 2 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.