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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1324 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the USB-C to 4K HDMI Adapter's ease of use, reliable HDMI functionality, and compatibility with various laptops. Positive feedback also highlights the adapter's build quality and compact size. However, some users experienced the adapter becoming warm during use and occasional connection issues. A small number of users also reported concerns about potential battery drain when using the adapter with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,324 reviews
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Pure plug and play :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me mirror my laptop screen to my tv (my laptop doesn’t have an hdmi output(. No apps or downloads necessary. Just plug and play. Super easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    used once but it did the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect my Chromebook to a projector for a meeting. It did the job but I haven't used it since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all, worked just fine and met the needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as I hoped it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough to extend either my MacBook Pro or my USB-C-only Asus Chromebook to an external monitor which, in my case, is a Sony Playstation 3D monitor...I just think it's a bit overpriced at 30 dollars though...one coulda just both a straight up USB-C/HDMI combo cable that starts at 15-20 bucks.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate your feedback on this video adapter. We do our best to produce quality devices at competitive prices. We're glad to hear that the adapter is working well for you.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    does what it says it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple and easy to use, I wanted to run two different screens off of my laptop (three including my laptop) but it only has one HDMI port but had a USB-C port so I bought this, now I have three different screens and it makes multitasking much easier.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great news! I'm happy to hear that this has made your set up better and easier for you. With the pandemic going on, being able to get up and running is vital and I'm glad this did it for you.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Durable lil bugger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! A simple plug n play. Works great with my rog ally and passable framerates for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi
    Best Buy Employee

    Rated 5 out of 5 stars

    works as intended.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a multiple port usb hub prior to this one. It started giving me problems so I decided to just get a single usbc to hdmi adapter. Has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works with Thunderbolt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than buying a docking station to get a second HDMI port for my work laptop at home I got this. Connected to Thunderbolt port, and it worked. No Drivers or settings just plug and play. Not sure if it works with a USB only port. Used almost every day for 3 months thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great!! Staff members were very helpful and made sure that this was what i needed to display a video from my laptop on to my tv!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook Adapter So Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So perfect to connect my MacBook to my monitor! No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter was exactly what I needed to connect another monitor to my work at home base

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ideal accessory for MacBook, Chromebook, tablets, PC's or other laptops with a USB-C port j5create

  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this adapter to be able to use my new monitor. Thank you to the person who helped me know what I needed and helped me find it. All I had to do was connect my new monitor to my computer using this adapter.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Glad to hear that you were able to get the assistance you needed and got the right adapter for your monitor. Thank you for sharing your experience. We hope that you have a good day.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    A decent piece of work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It’s a much cheaper option, than most of the going devices out there, for $50-150. Pretty solid, so far: running a Lenovo Yoga to a Vizio 24” smart TV. Best luck.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what it says but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use this from your cell phone it will use up too much battery. I upgraded to a different unit that charges the battery on my phone at the same time. It still doesn't keep up but I can watch 4 hours of ultra HD on my 40 inch. Best to upgrade.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Jeffster423, I'm sorry to hear about the battery not lasting. We offer the JCA379 which has an HDMI port, USB-C for charging, this way your battery will not drain while playing videos and a USB 3.0 port for a peripheral. If interested in learning more about it, please don't hesitate to reach out to us and a rep will gladly help.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    j5 Create USB-C to HDMI Adapter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a USB-C to HDMI adapter for hooking up a new gaming system to my HDTV and I picked this one up. I've never heard of the company 'j5create' but I've been happy with this buy. The cord is not very long but it also not thin or flimsy. I have the adapter hooked into a HDMI cable it doesn't really need to long for what I use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Screen Extender - Duo Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this to extend my screen-estate onto an external monitor, and it’s been a consistently working device. I recommend if you only need to connect to one monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Will do 4K, not HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a little more about different HDMI and Display Port standards after I purchased this and subsequently returned it. I needed this to use the USB-C/Virtual Link port on my new video card. For the most part, standard 4K video worked. However, when I enabled Dolby Atmos audio and HDR it is not supportable. This is because it is only a Display Port 1.2 and those features are more for DP version 1.4. I attempted this with my Oculus Rift as well and continued to get flickering, which is not good for VR. If you are simply trying to output video and audio from USB-C device to a display up to 4K, this works fine. If you are looking for something to push current technical high end capabilities, this will not work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available DisplayPort Alternate Mode over USB Type-C connector. j5create

  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works. What Do I need to say. it works as advertised. Stupid that I have to say 50 characters to say.. It works.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Quality

    Rated 5 out of 5 stars

    Easy Adapter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop does not have standard hdmi port so this adapter works just perfect. Connecting to a larger monitor is easy and displays really clear.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you for choosing this j5create adapter. It is great to hear that the adapter is working out for your needs. We hope that you have a great day.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Pat Manning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the team exactly what I was looking for. I had my computer and my monitor with me and then went straight to the product I needed and worked perfectly. They also made sure that they hooked it up before I left just to make sure everything was correct. Great job.

    I would recommend this to a friend
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