A:AnswerOur JBL Vibe Beam isn't designed for workouts as this is not sweatproof. We recommend our wireless sports earbuds designed for these activities, such as JBL Endurance Peak and JBL Endurance Race series.
A:AnswerThanks for your inquiry. Our JBL Vibe beam uses touch controls to play/pause the track, answer calls, and activate voice commands such as Bixby or Siri.
A:AnswerThanks for your question. Our JBL Vibe Beam doesn't have built-in voice assistants like Alexa. However, if you have a device (such as a smartphone) that supports Alexa, you can use the earbuds with the Alexa app on that device.
A:AnswerThank you for your inquiry. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, debris, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. Please head to https://support.jbl.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html
for detailed online instructions. Your unit is covered by a one-year warranty. For further assistance, please contact us.
A:AnswerIf you have a charger that fits 220v European outlets it will convert. You can't hard wire them in directly but you can't do that anywhere. Best buy has exactly what you need. It's a 220v to 110v step down transformer. No matter what anyone tells you about your product being "dual voltage" it's simple and safe to take a $30 converter so there is no question.
