A:AnswerContact Keurig directly. If your machine is out of Best Buy' s warranty, odds are they'll take care of you. Every experience I or a family member has had with them has been great.
A:AnswerYeah, I have one and the tray comes out and it fits just right. I believe the refillable kcups works, I just ordered mine and waiting to use them.
A:AnswerLook at the metal plate on the bottom of the unit. Many of the K50 models are actually K40 models, but I don't think it really makes any difference, because they both have identical appearance and features.
A:AnswerHi and thank you for your inquiry. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
A:AnswerHi and thank you for your inquiry. If the auto off menu feature is set the brewer will automatically power off 2 hours after the last brew. We hope this information is helpful.